Head of CPG Consulting (Hybrid, based in Melbourne or Sydney)

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RELEX Solutions create cutting-edge supply chain and retail planning software. Within our unified platform, we have the power and potential to increase adaptability, efficiency and sustainability in the consumer goods and retail value chain. Our impact is tangible; from sustainability and eliminating waste to delighting customers and delivering great tailored tech solutions, we’re curious and passionate challenge-seekers creating the future of retail today.

Our Customer Operations team partner with customers and support their diverse needs. Throughout the sales experience, they develop and deliver projects, optimise how our solution is used and ultimately keep our customers happy and help them achieve their goals. Their relationship -building skills and retail/supply chain knowledge are second to none. A dynamic team, they embrace change and love being part of our exciting tech atmosphere. In return for their skills, we feed their purpose, offer flexibility for their schedules and promise career progression (if that’s what they want). They enjoy genuine work-life balance and we encourage growth within and across teams.

Join us as a Head of CPG Consulting based in Australia (Melbourne or Sydney), and this is some of what you’ll be doing:

  • Responsible for the Regional CPG Consulting team of 5 and resourcing (recruiting & partner involvement) in line with RELEX Strategy and growth targets
  • Accountability for the quality and development of the regional RELEX CPG Consulting Method in the Region
    • Consolidating, promoting and validating CPG Consulting method based on RELEX Best Practices
    • Accountability for the quality of the RELEX CPG Implementations in the region 
    • Escalation point for CPG related topics across customer lifecycle 
    • Two way Collaboration with Central CPG organizations
    • Business Lead role in key implementation projects in the region
  • Accountability for the Growth Path of the CPG Consulting team membersin the Region
    • Definition and execution of CPG Consulting training model
    • Accountability for RELEX CPG Partner training in the region
    • Accountability for coaching and support structure for the CPG Consulting 
  • Support presales and sales in CPG sales cases:
    • Acting as RELEX CPG Subject Matter Expert (SME) during Presales process 
    • Participating in Project Sales: Representing RELEX CPG Consulting in Prospect meetings, Project planning, SOW Preparation, Commercial and contractual discussions
    • Final responsibility for the workload estimations of the CPG Projects

We are looking for:

In this role you are expected to have experience and knowledge from GPC and Manufacturing processes and from effectively working with software tools as drivers of business value. You have a proven track record of project sales & software project delivery and delivering software implementation projects, building and managing consultancy teams, and managing relationships to senior management. 

  • Experience in supply chain planning in the CPG sector. This could include roles in production management, supply chain management, operations, or manufacturing within CPG companies.
  • Extensive experience demonstrating a strong understanding of production processes and manufacturing principles. Adept at optimizing production processes and managing end-to-end manufacturing and distribution operations
  • Experience from Consulting and managing growth of a of consultancy unit
  • Excellent communication skills English – any other Asian language is a strong plus. 
  • Previous experience working or implementing APS solutions or other advanced planning and scheduling software is a plus

What we offer you in return:  

  • A front row seat in a rapidly growing and international software company
  • Flexible and hybrid working
  • A fun, ambitious, and committed team of smart people to work with
  • A respectful and professional, yet easy-going atmosphere where individual thinking is encouraged
  • Responsibilities in challenging projects from day one
  • International career and learning opportunities
  • Position where you can help retailers fight against food waste  

To better understand RELEX culture, please read about our core values at https://www.relexsolutions.com/careers/blog/relex-core-values-in-action/

Are you the one we’re looking for? 

Whatever your passion and whatever drives you, you can realize your ambitions, fulfil your potential and be the change at RELEX. We celebrate diversity and are committed to creating an inclusive environment for everyone. Join us and make a tangible impact on the world and your career – apply today.

We will fill this position as soon as we’ve found the right person, and so we recommend that you act quickly.

If you have questions, our Head of Talent Acquisition Mari Järvelä is happy to answer them by email mari.jarvela [a] relexsolutions.com.