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Customer Operations Singapore, Singapore

Project Manager

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Job Description – Project Manager, RELEX

Job purpose: To lead the successful implementation of RELEX’s suite of systems by managing and coordinating the project teams internally and with the customer.

Employment type: Permanent, full-time

Travel: 1 or 2 days a week

Role overview:

The RELEX team in Southeast Asia is looking for a Project Manager located in Singapore whose main responsibilities will be managing software implementation projects through all the phases of a project lifecycle in the field of retail merchandising and supply chain management. As a Project Manager, you will be responsible for ensuring the successful implementation of the RELEX software by building customer relationships, problem solving, coordinating and prioritising project tasks.  Ensuring all timelines are met by maintaining project plans, budget and communication to the wider project team including senior stakeholders. From time to time, you will also support the sales team’s initiatives through providing project timelines and approach.

This is an ideal role for an entrepreneurial-minded individual who wants to be part of building a success story and to play a key role in our future growth. You are self-motivated and willing to take on new challenges. You will join an ambitious team of smart people; all committed to RELEX’s success. RELEX, in turn, does its very best to take good care of its people.

As local Covid-19 pandemic regulations allow, travel will be required to visit customers on a regular basis or occasionally to meet with the RELEX teams in our other offices.

 

Key responsibilities and accountabilities:

  1. Managing and participating in consultancy, data analysis and software implementation projects. Tasks include:
    • Responsible for project profitability and reporting
    • Responsible for owning and creating the project plan with the project team
    • Creating and implementing a communication plan, including steering group meetings
    • Responsible for creating and maintaining customer relationships with key stakeholders
    • Ensuring that all stakeholders are adequately informed internally & externally
    • Responsible for project scope and managing change requests
    • Responsible for ensuring all tasks are completed within the timelines to best practice standards
    • Organise and facilitate project meetings and workshops ensuring actions are documented and followed up until completion
    • Responsible for escalating risks and issues
    • Responsible for escalating resource requirements

2. Participating and supporting sales process to agree appropriate timelines and project approach

3. Attending suitable industry or RELEX events if needed

4. Attending training and developing relevant knowledge and skills

 

Key requirements:

  • Minimum 4 years’ experience of project management/ownership in process improvement projects

OR

  • Minimum 4 years’ experience in project management/ownership in IT system implementations
  • Effective leadership interpersonal and communication skills
  • Ability to interact confidently with customer stakeholders, influence and negotiate
  • Strong time management and prioritisation of tasks
  • Strong risk analysis and risk management plans – being able to look ahead mitigating risk
  • Strong analytical and problem-solving skills
  • English language fluency needed 

 

What we consider a strong plus:

  • Qualified to degree level (BSc/MSc) in science, technology, engineering, or mathematics subject OR 4+ years of working in the retail industry leading IT systems implementation
  • Entrepreneurial attitude with interest towards growing the business
  • Supply Chain Industry knowledge
  • Experience with a grocery / CPG / FMCG retailer or supplier
  • Ability to understand SCM systems from both business and IT perspectives
  • Any other Asian languages at a high level of competency
  • Any Project Management qualifications

 

What we offer you in return: 

  • Challenging projects in an international working environment 
  • A fun, ambitious, and committed team of smart people to work with 
  • A front row seat in a rapidly growing and international software company 
  • A respectful and professional, yet easy-going atmosphere where individual thinking is encouraged 
  • Flexible work hours and a possibility to work remotely 
  • Possibility to grow in the company (multiple career paths) and to have support from an experienced team 
  • A position where you can help retailers fight against food waste with the latest technology