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Customer Operations London, United Kingdom

Solutions Consultant

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Based at: RELEX Ltd office in London

Job purpose: To design & build how RELEX’s suite of systems is implemented for customers.

Employment type: Permanent, full-time

About the business: RELEX Solutions is Europe’s fastest growing provider of integrated retail and supply chain planning solutions. Founded in 2005, we work to solve the toughest challenges in demand forecasting, inventory optimization, and replenishment automation. Leading retailers and suppliers around the world use RELEX systems to cut inventory and wastage costs, boost availability, and increase sales and margins.

Key responsibilities and accountabilities:

  1. Involved/consulted in all work, project or service, that involves changes to the business logic
  2. Will liaise (to differing extents) with central best practice team, and/or Product teams to ensure stability of implementations and business logic design
  3. Own the configuration plan, responsible for feeding that into the project plan, giving time estimates, and escalating when the build is not on track
  4. Responsible for all business logic design & creation including some UI metric config
  5. Responsible for optimising model outputs e.g. forecast accuracy
  6. Attending business logic workshops and liaising with business consultant
  7. Attending training and developing relevant knowledge and skills

 

Key requirements:

  • Relevant experience of supply chain management in an operational role OR
  • Relevant experience in supply chain management in a consultancy role
  • Experience with a grocery / CPG / FMCG retailer or supplier
  • Strong analytical and problem-solving skills
  • Ability to understand SCM systems from both business and IT perspectives
  • Capability to interact confidently with customer stakeholders
  • Native level English communications skills

 

What we consider a strong plus:

  • Qualified to degree level in STEM subject OR significant experience of working in the retail industry
  • Entrepreneurial attitude with interest towards growing the business
  • Any other languages at a high level of competency