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Customer Operations Helsinki, Finland

Technical Architect – Microsoft/Azure Expert

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We are looking for a full-time Technical Architect to join our customer operations organization in Helsinki, Finland. In the Technical Architects team of four people you will be helping our global network of Technical Consultants deliver RELEX implementation projects to customers according to best practices and standards, validating and designing custom solutions while ensuring their scalability and robustness. Additionally you will collaborate with our product and technology organizations to build and configure new standard solutions.

This role requires familiarity with Microsoft technologies and servers as well as experience working with Azure. Any certifications related to the relevant technologies are highly valued.


What you'll be doing:

  • Implement customer projects to first build your Relex knowledge
  • Advise internally in customer projects as an expert
  • Evaluate and select the right technologies for new solutions
  • Configure the selected technologies
  • Introduce and develop best practices


Desired background:

  • Bachelors/Masters degree in the field of Software Engineering, Information Systems Engineering, Computer Engineering or Computing Science
  • More than 3 years of experience in a similar role
  • Experience working with data (databases, integrations, data processing)
  • Familiarity with the following technologies
    • Microsoft products in general
    • Azure
    • Windows servers
    • Active Directory
    • SSIS packages
    • SQL databases
    • Generic integration technologies (FTP, CSV, S3, APIs)


We value additional experience in:

  • Basics of Linux environments
  • Java programming
  • Day-to-day usage of Jira
  • Working with customers
  • Supply chain and space optimization
  • Program or product management
  • Citrix


What we offer you in return:

  • A front row seat in a rapidly growing and international software company
  • Flexible work schedules
  • A fun, ambitious, and committed team of smart people to work with
  • A respectful and professional, yet easy-going atmosphere where individual thinking is encouraged
  • Responsibilities in challenging projects from day one
  • International career and learning opportunities
  • Position where you can help retailers fight against food waste


Are you the one we’re looking for? Apply today and become a part of our RELEX family!

You can apply by sending your cover letter and resume through the application form as soon as possible, but no later than 22nd of September. Please note that we will fill this position as soon as we’ve found the right person, so we recommend that you act quickly.

If you have questions, our Technical Delivery Manager Jouko Lehtonen is happy to answer them by email (jouko.lehtonen[a] 


Due to the severity of COVID-19, we’ve moved to a remote working mode. Restrictions being in place, we’re currently unable to schedule in-person interviews and onboarding is primarily completed remotely, depending on the country-specific recommendations. Our mission is to keep everyone safe while adapting to changing times.



RELEX Solutions is a leading provider of cutting-edge retail optimization software. We offer our customers radically improved demand forecasting and supply chain optimization, which then can be leveraged into exponential benefits — optimizing store space, allocation, workforce, pricing and promotion strategies, all within our unified platform.

RELEX is trusted by leading brands including S-Group, AutoZone, Franprix, Morrisons, PetSmart, and Rossmann, and has offices across North America, Europe, and the Asia Pacific region.