Technical Consultant (SaaS company)

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Reports to: Manager of Technical Consulting Team Southeast Asia

Job purpose: Provide technical expertise and implement technical integrations in customer project deliveries.

Employment type: Permanent, full-time

Travel: Some ad hoc travel to client sites may be required

A Brief Overview Of RELEX Solutions

RELEX Solutions is a leading provider of cutting-edge retail optimization software. We offer our customers radically improved demand forecasting and supply chain optimization, which then can be leveraged into exponential benefits — optimizing store space, allocation, workforce, pricing and promotion strategies, all within our unified platform. 

Role Overview

The RELEX team in Singapore is growing and we’re now looking for a full-time Technical Consultant. You’ll join our global team which provides technical expertise, succeeding in your role by ensuring high quality of project implementation are met for a portfolio of customers. The role requires planning and executing development work, contributing to a high level of customer satisfaction.

What You’ll Be Doing

  • Plan and execute development work in customer-facing environments
  • Manage technical workstreams
  • Attend or lead specification workshops
  • Build integrations between RELEX and customer backend systems
  • Investigate complex technical issues for our customers
  • Handle escalations from the 1st line support team (24/7)

What You’ll Bring To The Table

  • 3 to 5 years work experience in technical integration or data-related roles
  • Strong analytical or problem-solving skills
  • Strong teamwork capabilities
  • Good understanding of relational databases
  • General proficiency in coding (Java, Ruby)
  • Basics of Unix commands
  • Knowledge of Git
  • Excellent communication skills: Fluency in English and Native level of Chinese are required to partner with the internal team and communicate with Mandarin speaking clients. 

What We Consider As An Advantage

  • Experience and understanding of retail, supply chain management and enterprise software
  • Degree in the field of IT or data-related disciplines
  • Ambition to grow as an individual and professional

What We Offer You In Return

  • Challenging projects and a front-row seat in a rapidly growing international software company
  • A respectful and professional, yet easy-going atmosphere where individual thinking is encouraged
  • Flexible work hours