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JOKR Selects RELEX Solutions to Provide Demand Forecasting, Replenishment, Space Optimization, and Workload Forecasting

Nov 2, 2021 2 min

JOKR, one of the world’s fastest-growing grocery delivery start-ups, will partner with RELEX Solutions, provider of unified retail planning solutions, to implement demand forecasting, replenishment, space planning, and workload forecasting across their nearly 100 hubs worldwide. Incorporating the RELEX Living Retail Platform into their core operations will boost JOKR’s planning efficiency, reduce inventory, and increase product availability. Additionally, RELEX will enable accurate workload forecasting for employees in the hubs as well as delivery associates, driving more efficient picking and reduction in delivery time.

Before selecting RELEX, JOKR’s planning relied heavily on manual, time-consuming processes. Currently operating in Vienna, Warsaw, New York, São Paulo, Mexico City, Bogota, and Lima, among other cities, JOKR has experienced significant growth and has plans for more expansion over the coming years. In order to sustain their business today and support that growth, they realized they need a unified, scalable system that can provide accurate forecasts and optimize efficiency and utilization of all resources, thereby supporting their value proposition of providing rapid, 15-minute delivery to customers.

“Speed is crucial in our market segment,” says Jens Kilimann, VP Global Supply Chain at JOKR. “As a very young and internationally growing company, JOKR depends on perfect planning processes. From RELEX, we expect a significant reduction in central planning effort and inventory. At the same time, the solution establishes more efficient workflows across all processes and helps us to always offer our customers the highest availability and fastest delivery.”

“We are very pleased to welcome JOKR, another grocery delivery service, as a customer,” says Florian Strecker, Senior Account Executive at RELEX Solutions. “For the exciting and still very young quick commerce industry, RELEX is the perfect partner thanks to its agility and fast and flexible configuration and development options. Our integrated planning approach offers real added value: we are certain that the integration of demand forecasts and replenishment, shelf space optimization, and workload forecasting will optimally support JOKR’s growth and business needs now and in the years to come.”