Privacy Policy for the Customer Register of Relex Oy

1 Holder of the Register

Retail Logistics Excellence – RELEX Oy
Postintaival 7
00230 Helsinki
Puh. +358 (0)20 743 5730

2 Person in charge of matters relating to the Register and contact person

Piritta Hansson
Puh. +358 (0)20 743 5730

3 Name of the Register

Customer Register of Relex

4 Purpose for the Processing of Personal Data

Personal Data recorded in the Register is processed for the purposes of managing, maintaining, developing and analyzing the relationship between Relex and its customers. The information and personal data may be used for direct marketing including electronic direct marketing. The information and personal data may also be used for investigation and follow up in cases of suspected misuse as well as for planning and development of the business activities and services of Relex and for measuring the amount of customers and conducting customer surveys.
Personal data may also be processed by subsidiaries of Relex.

5 Recorded Data

The following customer data may be recorded in the Register:
– name, title, company, e-mail address, phone number, position/job description when given by the customer
– customer history (for instance contacts, orders of newsletter and articles)
– prohibitions and consents for direct marketing and
– other information given by the customer

6 Regular Sources of Data

The data to be recorded in the Register is provided by the customers when using the electronic forms available on Relex website.

7 Disclosure and Transfer of Personal Data

Relex does not regularly disclose the information and personal data recorded in the Register for any third parties. However, occasionally information and data can be disclosed in accordance with the Finnish law.
No personal data is transferred outside the European Union and the European Economic Area.

8 Security of the Register

Only employees who need the customer information to carry out their work assignments can access the system containing customer data. Each person having the access rights to system has individual username and password. Access control system is in use in the premises of the holder of the Register. The personal data saved in the Register is collected into joint databases which are secured with firewalls, passwords and other appropriate technical measures. Databases and their back-up copies are stored in locked premises and data can only be accessed by named persons.

9 Right of Access and Correction of Data

In compliance with the Personal Data Act, everyone is entitled to access the data regarding him/her and request rectification of erroneous or incomplete data that has been recorded into the Register and use otherwise protective measures granted in Personal Data Act. The requests shall be made in writing to the contact person mentioned in section 2.

10 Other Rights of the Data Subject

Pursuant to the Personal Data Act, the data subject shall be entitled to prohibit processing of data for direct advertising, distance selling and other direct marketing as well as for conducting market surveys and opinion polls. Such prohibition can at any time be submitted to the contact person mentioned in section 2.

11 Cookies

Cookies are small text files that a website saves on your computer or mobile device when you visit the site. They enable websites to remember your actions and preferences (such as login or language), so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another. Cookies also help to record and analyze usage statistics, which in turn can be used to improve the website’s offering.

We use cookies to record and analyze usage statistics in order to improve the user experience of our website. In addition, we use cookies in order to show targeted remarketing advertisements.

You can control and/or delete cookies as you wish – for details, see You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

In addition, this US website and EU website allow you to manage and disable cookies related to online ads by the participating companies.