Independent co-operative retailer, Radstock Co-operative Society, selected RELEX’s Space Planning solution to enhance its merchandising strategy and to improve customer experience across its stores. With demand-driven planograms and locally aligned assortments, the retailer continues its journey to become more customer centric by providing its regional customer community a tailored offering to maximize sales opportunities and provide an enhanced shopping experience.
With RELEX’s Space Planning solution, Radstock Co-op can optimize product inventory levels and planograms to ensure the assortment is specific to the space available in each store for any category and fixture type, while taking in to consideration local influence and demand to provide a better in-store experience.
RELEX’s solution will allow Radstock Co-op to fully customize the planograms for each store to better suit their requirements, improve compliance and reduce implementation time. Radstock Co-op will take assortment and planogram recommendations from the Co-op Group and adjust them to meet their local requirements through incorporating local SKU’s and using their own stores performance data to analyze and allocate demand driven inventory on-shelf. Additionally, by having an accurate planogram and localized range, the right information can be sent to the supply chain for more effective ordering and replenishment.
In order to meet the evolving needs of our customers, we recognize the need to optimize our space and assortment for each of our stores and the importance of having greater visibility and control over our retail and supply chain operations.
Alan Jackson, Head of Retail Operations at Radstock Co-op comments: “In order to meet the evolving needs of our customers, we recognize the need to optimize our space and assortment for each of our stores and the importance of having greater visibility and control over our retail and supply chain operations. We believe that RELEX will help us achieve this. We were impressed with RELEX’s experience within the retail sector and how quickly we could have its solution up and running.”
Ian Duncan-Lewis, Managing Director at RELEX Solutions adds: “This is a very exciting time as we are seeing Co-operative societies, like Radstock Co-op, take the next step in its customer-centric journey and tailor recommended localized assortments from Central Operations. This collaborative approach is being echoed by East of England Co-op, who, like Radstock Co-op, has partnered with RELEX to increase availability and sales with localized planograms. We are very much looking forward to working with Radstock and support them in their journey.”
About Radstock Co-operative Society
Radstock Co-op is one of the few truly independent co-operative retailers and sit at the heart of the communities in which we serve across the retail estate. We are totally committed to meeting the needs and wider aspirations of our members, customers and the people who reside within our trading area. Established in 1868, the Society currently comprises of fifteen convenience stores, a large supermarket with a non-food offering, food hall and travel agency and a 1,000 acre dairy farm.
More information: www.radstockcoop.co.uk