Listen to Mikko Kärkkäinen, Group CEO RELEX, speaking to Ian Jindal, co-founder and editor-in-chief of Internet Retailing, at the eDelivery conference in London. Mikko shares his views on how last year’s chaotic Black Friday scenes in the UK can be avoided with good inventory planning and forecasting. In this video, Mikko explains why and how an accurate demand forecast makes planning easy.