RELEX Solutions, provider of unified retail planning solutions, has been recognized as an industry leader in 31 categories in the 2019 RIS Software LeaderBoard. The LeaderBoard rankings are derived from over 600 software vendor evaluations submitted by more than 300 retailers worldwide. Processed by an independent research firm, the rankings illustrate the substantial impact that software vendors are making on their customers.

RELEX was recognized in a variety of categories for both Tier One and Mid-Size retailers, including customer satisfaction, performance, ease of administration, quality of support and service, ROI, total cost of operation, and technology innovation. Most notably, RELEX was ranked #15 in the selective Top 20 ranking of all vendors.

“The annual RIS Software LeaderBoard is one of the most influential studies in retail technology. It is a must-read for retailers making plans for future IT investments and by investment advisers looking for future tech acquisitions,” said Joe Skorupa, editorial director, RIS News. “Many people in the industry call the LeaderBoard the Oscars of retail technology, a well-deserved nickname for a ground-breaking report now in its 19th year.”

“Customer satisfaction is at the core of every decision we make,” said Mikko Kärkkäinen, Group CEO, RELEX Solutions, “and rankings like this let us know that they see the effects of those decisions on their end. We’re thankful to be recognized by our customers for our efforts to keep their needs front and center.”

RELEX was recognized as a Top 10 vendor in the following categories:

  • Mid-Size Vendors
  • Customer Satisfaction for Mid-Size Vendors
  • Customer Satisfaction for Broad Suite Vendors
  • Grocery Vendor Leaders
  • Customer Satisfaction for Grocery Vendors (Ranked #2)
  • Top Vendors for Tier One Retailers
  • Customer Satisfaction by Tier One Retailers
  • Customer Satisfaction by Mid-Size Retailers
  • Top Vendors in Customer Satisfaction
  • Leaders in Overall Performance
  • Leaders in Ease of Administration
  • Leaders in Quality of Support
  • Leaders in Quality of Service
  • Leaders in Recommendation
  • Leaders in Overall Performance by Tier One Retailers
  • Leaders in Overall Performance by Mid-Size Retailers
  • Leaders in Overall Performance by Mid-Size Retailers
  • Leaders in Total Cost of Operations by Tier One Retailers
  • Leaders in Technology Innovation by Tier One Retailers
  • Leaders in Software Reliability by Tier One Retailers
  • Leaders in Ease of Installation & Integration by Tier One Retailers
  • Leaders in Ease of Installation & Integration by Mid-Size Retailers (Ranked #1)
  • Leaders in Ease of Administration & Maintenance by Tier One Retailers
  • Leaders in Ease of Administration & Maintenance by Mid-Size Retailers (Ranked #2)
  • Leaders in Quality of Support by Tier One Retailers
  • Leaders in Quality of Support by Mid-Size Retailers
  • Leaders in Quality of Service by Tier One Retailers
  • Leaders in Quality of Service by Mid-Size Retailers
  • Leaders in Recommendation by Tier-One Retailers
  • Leaders in Recommendation by Mid-Size Retailers (Ranked #2)