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Customer Operations Warsaw, Poland

Business Consultant

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The RELEX team is growing and is looking for a Business Consultant to join our team in Warsaw, Poland. Main responsibilities in this role will be delivering software implementation projects in the field of supply chain management. RELEX customers include leading retailers, wholesalers and manufacturers in Europe, Americas, Middle-East and Asia and this position is an opportunity to provide measurable value as a part of an international team.

What you’ll be doing:

As a Business Consultant, you will perform business analysis at strategic, operational, and organizational levels and be responsible for the design, development and implementation of the RELEX solutions. You will also support the sales team’s initiatives through solution positioning, benefit analysis and preparation of ROI cases. In case of shorter projects or change requests, you may take some project management duties like professional stakeholder management and time/budget management.

Main tasks include:

· Consulting work streams and e.g. process development workshops

· Presenting findings and results to customers (both to operative and management level)

· Responsible for creating process maps, outlining the UI workflow design, documenting the solution

· Configuration of RELEX tools according to customer specifications

· Educating and training customers to use RELEX tools

· Responsible for KPI tracking, ensuring the business case is met and the adoption of the system is appropriate

· Participating and supporting sales process as a product / supply chain specialist

· Attending suitable industry or RELEX events if needed

· Attending trainings and developing relevant knowledge and skills


What you will bring to the table:

· +2 years of relevant work experience in retail, FMCG/CPG or management consulting in the field of supply chain development

· Relevant Master's or Bachelor's degree (e.g. Management Science, Industrial Management, Information Networks, Business Technology, Logistics, Economics and Business Administration)

· Experience of supply chain development projects

· Ability to challenge and influence the thinking of various customer stakeholders even under demanding circumstances

· Ability to map customer requirements and translate those into software configuration

· Fluent communication skills in English and Polish (fluency in German/Czech/Romanian/Russian/Ukrainian is a significant bonus)


What we offer you in return:

· Challenging projects in an international working environment

· A fun, ambitious and committed team of smart people to work with

· A front row seat in a rapidly growing and international software company

· A position where you can help retailers fight against food waste

· A respectful and professional, yet easy-going atmosphere where individual thinking is encouraged

· Flexible work hours and a possibility to work remotely

· Possibility to grow in the company and to have support from an experienced team

Are you the one we’re looking for? Apply today and become a part of our RELEX family!

You can apply by sending your cover letter and CV through the application form as soon as possible, but no later than 28th February. Please note that we will fill this position as soon as we’ve found the right person, so we recommend that you act quickly. If you have questions, our Business Manager Julius Säilä ( is available to answer those.

Due to the severity of COVID-19, we’ve moved to a remote working mode. Restrictions being in place, we’re currently unable to schedule in-person interviews, relocate new employees to our offices, and onboarding is primarily completed remotely, depending on the country-specific recommendations. Our mission is to keep everyone safe while adapting to changing times.


RELEX Solutions is a leading provider of cutting-edge retail optimization software. We offer our customers radically improved demand forecasting and supply chain optimization, which then can be

leveraged into exponential benefits — optimizing store space, allocation, workforce, pricing and promotion strategies, all within our unified platform.

RELEX is trusted by leading brands including, MediaMarkt, Sephora, Jula, CircleK, Auchan, Douglas and has offices across North America, Europe, and the Asia Pacific region.