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Grocery retailers

Evolve from transactional to data-driven optimization

When systems don’t communicate and data lacks consistency, grocery operations become reactive and inefficient. RELEX leverages AI and agentic AI across a unified platform to intelligently coordinate forecasting, replenishment, pricing, promotions, and store operations.

Create a more seamless retail experience, greater operational accuracy, and better outcomes from warehouse to shelf with RELEX.

Retail grocery client results

40%

food waste reduction 

99+%

availability

30%

reduction in inventory 

Turn your greatest grocery challenges into opportunities

RELEX empowers grocery retailers to detangle vast amounts of data, allowing more precise forecasting and replenishment for smarter, data-driven decisions. Reduce spoilage and waste to improve profitability, integrate pricing and promotion capabilities for enhanced efficiency and accuracy, all while managing complex supplier networks.

Optimize store operations with AI

For most grocery retailers, supply chain optimization has matured significantly, and the execution gap now sits at the store level. Fresh and store ordering, production planning, and markdown decisions continue to rely on individual judgment rather than consistent data. RELEX closes that gap with a connected set of capabilities built on a unified platform, shared forecast, and the same inventory data that drives central planning.

WEBINAR

From the Dashboard to the Floor:
AI and the Future of Store Operations

Thursday 17 September 2026
8:00 AM PDT | 11:00 AM EDT | 4:00 PM BST | 5:00 PM CEST
Duration: 45 minutes including Q&A

Retailers have poured investment into central planning. But the hardest problems still live where the plan meets the shop floor. Join this candid conversation on what it really takes to close the gap between HQ and the store.

Empower store teams with instant AI support

The Store Support AI agent delivers instant order explanations and troubleshooting directly within RELEX Mobile, enabling store teams to resolve issues without central support. It guides users to resolution, reduces support tickets, and builds store-level capability over time.

RELEX Mobile

Empower your stores to optimize their fresh forecasting and replenishment operations with RELEX Mobile. Our mobile app focuses on managing the complexities of fresh – improving store efficiency, maximizing sales and profitability while also minimizing waste and spoilage.

Built on the RELEX fresh management knowledge base, RELEX Mobile supports fresh store operators and center store workers, all on one app.  

Elevate inventory accuracy and replenishment efficiency 

Optimize the whole store with RELEX. Significantly improve inventory accuracy and replenishment efficiency to reduce spoilage and increase product availability. Optimized retailers see higher profitability, better customer satisfaction, and streamlined store operations.

Coresight Research Innovator Matrix for demand forecasting

RELEX Solutions has been named the leader in the Coresight Research Innovator Matrix for demand forecasting, achieving the highest scores in both innovation and market potential. Among the top 10 private and emerging innovators in the US retail market, RELEX stood out for its cutting-edge AI-driven technologies and proven ability to drive operational excellence.

Impressive grocery retailer customer results

“Having RELEX as the single source of demand foresight helps us optimize all our processes within the supply chain, in the broadest sense of the word. Every step in our supply chain has been improved, from our suppliers and agricultural processes, up to the final step in the chain when the customer takes the product home to enjoy it.”

José Ramón Franco
Purchasing Director of dry and refrigerated products, Ametller Origen

Case study: Ametller Origen

Following the successful implementation of the RELEX forecasting and replenishment solution in 2019, Ametller Origen has experienced remarkable improvements throughout their supply chain.

By using RELEX we were able to see what was in danger of becoming unsellable before it’s too late so now we can take steps to minimize food waste.

Simon Svensson
Purchaser at Oda

Case Study: Oda with RELEX

With RELEX, the largest Norwegian online fresh food retailer Oda has seen a 49% reduction in spoilage value and a 25% increase in inventory turnover.

Customer video: Sprouts Farmers Market

Joe Hurley, Chief Supply Chain Officer, share Sprouts Farmers Market’s journey to transforming their operations from manual spreadsheets to automated optimization with RELEX, achieving improved forecast and replenishment accuracy and reducing spoilage while maintaining their strategic.

Case Study: Prisma Peremarket with RELEX

Following a successful deployment of the RELEX forecasting and replenishment solutions, Prisma Peremarket began exploring how RELEX could further automate and streamline tasks to enhance their store operational efficiency.

Customer video: Coop Estonia

Oliver Rist, Coop Estonia Purchasing Director, sat down to share some insights about their partnership with RELEX and how they are increasing the profitability of their promotions and ensuring high availability for campaign products.

Resources for you

We’ve accumulated a wealth of supply chain & retail expertise from our 1,500+ planning specialists.

Video: Fresh store ordering

By unifying end-to-end data sources and leveraging both internal and external insights, the solution provides AI-driven recommendations that optimize ordering.

FAQs

How does RELEX help grocery retailers manage fresh ordering for omnichannel operations, including loose and variable-weight items?

RELEX Fresh Store Ordering is built for the full complexity of fresh categories, including loose, bulk, and variable-weight items that complicate traceability and margin analysis. The platform unifies ordering across packaged, UPC-based, and ingredient-level items (bakery, deli, and prepared foods) on a single platform, using AI-driven daily forecasts to account for demand volatility across in-store and online channels. Grocers using RELEX have achieved up to 99%+ on-shelf availability alongside waste reductions of 30–50% in key fresh categories.

Can RELEX integrate fresh store ordering with DC-level replenishment and in-store production planning?

RELEX handles both on a single platform. Fresh Store Ordering connects with DC-level replenishment to ensure store orders align with supply availability and delivery schedules, while In-Store Production Planning manages ingredient-level ordering for bakery, deli, and prepared food operations. This unified approach eliminates the manual reconciliation between production and replenishment that typically creates waste and out-of-stocks in fresh departments.

What store execution platform connects DC delivery schedules, replenishment plans, and store tasks in one mobile app?

RELEX Store Execution, delivered through RELEX Mobile, connects store teams to replenishment data, incoming delivery schedules, planogram changes, and daily task assignments in a single mobile interface. Store personnel get full visibility into order proposals, stockout risk, and planogram implementation requirements, and can provide real-time feedback to central teams to improve accuracy.

How does RELEX planogram optimization help grocery retailers improve shelf availability and reduce out-of-stocks?

RELEX Planogram Optimization uses AI-driven demand forecasting to automatically generate locally optimized planograms for thousands of store locations. Shelf space stays aligned with actual store-level demand rather than chain-wide averages. Planograms are synchronized with replenishment schedules so that deliveries are sized to fit directly onto shelves, reducing goods handling costs and cutting store delivery rows by 25–35%. Grocery retailers using RELEX have seen up to an 80% reduction in out-of-stocks and 99% availability.

How does RELEX help grocery retailers solve phantom inventory and inventory inaccuracy that causes unexpected stockouts?

RELEX True Inventory uses machine learning to build and maintain perpetual inventory from POS transaction data, continuously learning from new data to detect and automatically correct inventory record discrepancies before they trigger stockouts. Grocery retailers using RELEX True Inventory have achieved up to 4% sales lift and identified inventory balance variances of 27% against ERP records.

Which fresh ordering solutions provide mobile tools and exception-based workflows for store-level execution?

RELEX delivers store-level fresh execution through RELEX Mobile, which surfaces AI-driven order recommendations, exception alerts, and real-time inventory visibility directly to store teams. Store staff focus on exceptions rather than reviewing every item manually. This reduces the burden of daily ordering decisions while keeping fresh categories in stock. The built-in Store Support AI agent provides instant order explanations and troubleshooting, so teams can resolve issues without escalating to central support.

Ready to transform your supply chain & retail planning?

We’re happy to discuss your business needs and share how our market-leading, unified platform can help you drive profitable growth across your sales and distribution channels. Discover why top industry analysts position RELEX as Leaders in the market.