Evolve from transactional to data-driven optimization
When systems don’t communicate and data lacks consistency, grocery operations become reactive and inefficient. RELEX leverages AI and agentic AI across a unified platform to intelligently coordinate forecasting, replenishment, pricing, promotions, and store operations.
Create a more seamless retail experience, greater operational accuracy, and better outcomes from warehouse to shelf with RELEX.
Turn your greatest grocery challenges into opportunities
RELEX empowers grocery retailers to detangle vast amounts of data, allowing more precise forecasting and replenishment for smarter, data-driven decisions. Reduce spoilage and waste to improve profitability, integrate pricing and promotion capabilities for enhanced efficiency and accuracy, all while managing complex supplier networks.
Data reliability can be a major challenge in grocery retail, where poorly maintained and unsynchronized systems force employees to create workarounds or miss deadlines, leading to operational disruptions.
For grocery retailers, multiple stakeholders and systems operate simultaneously, creating operational complexity as each party maintains distinct processes and objectives that can conflict with store operations.
Fresh products offer competitive differentiation but present complex challenges due to poor data management, short shelf life, and the risk of spoilage. With 13% of global food waste originating from retail, reducing waste not only improves profitability but also helps retailers achieve their sustainability goals.
Managing the complex balance between maintaining high in-store availability and minimizing waste, particularly with perishable products, involves accurate demand forecasting, efficient inventory management, and addressing the complexities of supply chain disruptions. Retailers must create efficient processes to drive operational efficiency and accuracy.
Outdated technology stacks and poor data quality can hinder a retailer’s ability to respond quickly to market changes when it comes to pricing and promotions. Poor data quality can also lead to suboptimal pricing decisions and ineffective promotions.
Grocery retailers can face challenges in optimizing the allocation of limited store space to maximize sales and customer satisfaction. Adapting layouts to changing consumer preferences and seasonal demands, ensuring efficient product placement, and maintaining consistency across multiple store formats adds to the complexity of space planning.
Optimize store operations with AI
For most grocery retailers, supply chain optimization has matured significantly, and the execution gap now sits at the store level. Fresh and store ordering, production planning, and markdown decisions continue to rely on individual judgment rather than consistent data. RELEX closes that gap with a connected set of capabilities built on a unified platform, shared forecast, and the same inventory data that drives central planning.
Using local demand signals, incoming stock levels, and real-time inventory data, store teams can create AI-driven order proposals for fresh store ordering. This ensures guided workflows that reduce manual effort and ordering errors.
In-store production planning for bakery, deli, and prepared foods teams connects directly to the same demand forecast driving DC replenishment. Teams receive precise, shift-level production plans to reduce over-production waste and keep shelves consistently stocked.
Markdown recommendations are triggered at the right moment and informed by remaining shelf life, current stock levels, and forecast sell-through. Store teams act earlier and more precisely, recovering margin instead of clearing product at end of day when the opportunity has already passed.
AI-driven inventory alignment identifies discrepancies, eliminates phantom stock, and corrects inaccuracies in real time. True Inventory is the foundation: when store-level inventory data is clean, ordering proposals are trusted, production volumes are accurate, and markdowns are the exception rather than the daily response to over-production.
Provide end-to-end visibility across the full value chain from supplier to shelf. RELEX Diagnostics identifies bottlenecks that store-level metrics alone cannot surface. Diagnostics pinpoints where shrink, availability failures, or execution inconsistencies originate, so operations leaders can fix root causes rather than react to symptoms.
WEBINAR
From the Dashboard to the Floor: AI and the Future of Store Operations
Thursday 17 September 2026 8:00 AM PDT | 11:00 AM EDT | 4:00 PM BST | 5:00 PM CEST Duration: 45 minutes including Q&A
Retailers have poured investment into central planning. But the hardest problems still live where the plan meets the shop floor. Join this candid conversation on what it really takes to close the gap between HQ and the store.
The Store Support AI agent delivers instant order explanations and troubleshooting directly within RELEX Mobile, enabling store teams to resolve issues without central support. It guides users to resolution, reduces support tickets, and builds store-level capability over time.
RELEX Mobile
Empower your stores to optimize their fresh forecasting and replenishment operations with RELEX Mobile. Our mobile app focuses on managing the complexities of fresh – improving store efficiency, maximizing sales and profitability while also minimizing waste and spoilage.
Built on the RELEX fresh management knowledge base, RELEX Mobile supports fresh store operators and center store workers, all on one app.
Elevate inventory accuracy and replenishment efficiency
Optimize the whole store with RELEX. Significantly improve inventory accuracy and replenishment efficiency to reduce spoilage and increase product availability. Optimized retailers see higher profitability, better customer satisfaction, and streamlined store operations.
RELEX enhances data integrity and operational efficiency by synchronizing systems and automating processes. Our AI-driven platform ensures accurate, real-time inventory data and demand forecasting, reducing the need for employee workarounds and missed deadlines, leading to smoother operations and improved decision-making.
The RELEX unified platform integrates and synchronizes the various processes and objectives of diverse stakeholders and systems while delivering real-time data visibility to drive operational alignment. RELEX simplifies operational complexity and optimizes cross-departmental collaboration to boost organizational efficiency.
RELEX leverages advanced machine learning algorithms to provide highly accurate demand forecasts that consider influencing factors like seasonality, promotions, and local events. Predictive inventory enables grocers to balance the delicate act of keeping fresh products in stock without overordering, leading to better customer satisfaction, reduced waste, and improved profitability.
RELEX store execution gives store personnel clear visibility into and control over the replenishment process, improving collaboration, effectiveness, and engagement. RELEX Mobile offers better control and visibility into store inventory, helping retailers optimize their operations and maximize profitability. Harness the power of visibility in inventory management with RELEX Mobile and put it into the hands of retail employees.
The RELEX AI-driven platform optimizes pricing strategies and promotional effectiveness, leading to increased sales and profitability, reduced manual work, and improved alignment with market dynamics and competitor pricing. Our unified approach enhances collaboration across teams, ensuring more accurate and impactful promotional campaigns.
RELEX provides advanced tools for optimizing store layouts and product placements, ensuring efficient use of space, enhancing customer experience, and maximizing sales. The platform’s data-driven insights and collaborative features enable grocers to adapt quickly to changing consumer preferences and seasonal demands, while maintaining consistency across multiple store formats.
Coresight Research Innovator Matrix for demand forecasting
RELEX Solutions has been named the leader in the Coresight Research Innovator Matrix for demand forecasting, achieving the highest scores in both innovation and market potential. Among the top 10 private and emerging innovators in the US retail market, RELEX stood out for its cutting-edge AI-driven technologies and proven ability to drive operational excellence.
“Having RELEX as the single source of demand foresight helps us optimize all our processes within the supply chain, in the broadest sense of the word. Every step in our supply chain has been improved, from our suppliers and agricultural processes, up to the final step in the chain when the customer takes the product home to enjoy it.”
José Ramón Franco Purchasing Director of dry and refrigerated products, Ametller Origen
Following the successful implementation of the RELEX forecasting and replenishment solution in 2019, Ametller Origen has experienced remarkable improvements throughout their supply chain.
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“By using RELEX we were able to see what was in danger of becoming unsellable before it’s too late so now we can take steps to minimize food waste.“
Joe Hurley, Chief Supply Chain Officer, share Sprouts Farmers Market’s journey to transforming their operations from manual spreadsheets to automated optimization with RELEX, achieving improved forecast and replenishment accuracy and reducing spoilage while maintaining their strategic.
Following a successful deployment of the RELEX forecasting and replenishment solutions, Prisma Peremarket began exploring how RELEX could further automate and streamline tasks to enhance their store operational efficiency.
Oliver Rist, Coop Estonia Purchasing Director, sat down to share some insights about their partnership with RELEX and how they are increasing the profitability of their promotions and ensuring high availability for campaign products.
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Resources for you
We’ve accumulated a wealth of supply chain & retail expertise from our 1,500+ planning specialists.
By unifying end-to-end data sources and leveraging both internal and external insights, the solution provides AI-driven recommendations that optimize ordering.
Find out how retailers can address both fresh and center store product management needs to remain competitive in the grocery space.
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FAQs
How does RELEX help grocery retailers manage fresh ordering for omnichannel operations, including loose and variable-weight items?
RELEX Fresh Store Ordering is built for the full complexity of fresh categories, including loose, bulk, and variable-weight items that complicate traceability and margin analysis. The platform unifies ordering across packaged, UPC-based, and ingredient-level items (bakery, deli, and prepared foods) on a single platform, using AI-driven daily forecasts to account for demand volatility across in-store and online channels. Grocers using RELEX have achieved up to 99%+ on-shelf availability alongside waste reductions of 30–50% in key fresh categories.
Can RELEX integrate fresh store ordering with DC-level replenishment and in-store production planning?
RELEX handles both on a single platform. Fresh Store Ordering connects with DC-level replenishment to ensure store orders align with supply availability and delivery schedules, while In-Store Production Planning manages ingredient-level ordering for bakery, deli, and prepared food operations. This unified approach eliminates the manual reconciliation between production and replenishment that typically creates waste and out-of-stocks in fresh departments.
What store execution platform connects DC delivery schedules, replenishment plans, and store tasks in one mobile app?
RELEX Store Execution, delivered through RELEX Mobile, connects store teams to replenishment data, incoming delivery schedules, planogram changes, and daily task assignments in a single mobile interface. Store personnel get full visibility into order proposals, stockout risk, and planogram implementation requirements, and can provide real-time feedback to central teams to improve accuracy.
How does RELEX planogram optimization help grocery retailers improve shelf availability and reduce out-of-stocks?
RELEX Planogram Optimization uses AI-driven demand forecasting to automatically generate locally optimized planograms for thousands of store locations. Shelf space stays aligned with actual store-level demand rather than chain-wide averages. Planograms are synchronized with replenishment schedules so that deliveries are sized to fit directly onto shelves, reducing goods handling costs and cutting store delivery rows by 25–35%. Grocery retailers using RELEX have seen up to an 80% reduction in out-of-stocks and 99% availability.
How does RELEX help grocery retailers solve phantom inventory and inventory inaccuracy that causes unexpected stockouts?
RELEX True Inventory uses machine learning to build and maintain perpetual inventory from POS transaction data, continuously learning from new data to detect and automatically correct inventory record discrepancies before they trigger stockouts. Grocery retailers using RELEX True Inventory have achieved up to 4% sales lift and identified inventory balance variances of 27% against ERP records.
Which fresh ordering solutions provide mobile tools and exception-based workflows for store-level execution?
RELEX delivers store-level fresh execution through RELEX Mobile, which surfaces AI-driven order recommendations, exception alerts, and real-time inventory visibility directly to store teams. Store staff focus on exceptions rather than reviewing every item manually. This reduces the burden of daily ordering decisions while keeping fresh categories in stock. The built-in Store Support AI agent provides instant order explanations and troubleshooting, so teams can resolve issues without escalating to central support.
WEBINAR
Making AI work at scale in retail and manufacturing
September 3, 2026 7:00 AM PDT | 10:00 AM EDT | 4:00 PM CEST
Ready to transform your supply chain & retail planning?
We’re happy to discuss your business needs and share how our market-leading, unified platform can help you drive profitable growth across your sales and distribution channels. Discover why top industry analysts position RELEX as Leaders in the market.