Workload forecasting solution
With staffing costs accounting for up to 15% of your turnover, labor planning has never been more critical. Workload forecasting lays the foundation for accurate labor planning, helping you drive down costs while raising service levels.
Better capacity planning and business performance
with unified, AI-driven workload forecasting
Control workforce costs, drive efficiency, and improve labor planning across your organization.
Reduce personnel costs
Minimize overstaffing costs while ensuring the right amount of employees are scheduled in each location when they’re needed—all by applying improved visibility from accurate workload forecasts toward your labor planning.
Improve customer service
Ensure you have enough staff working during your highest customer demand hours, giving your customers the service they deserve and your employees the balanced, predictable workload they need.
Bring automation into labor planning
Say no to manual, cumbersome, ineffective resource planning. Our AI-driven workload forecasting solution automatically considers a wide range of labor hour drivers, giving you an accurate picture of future resourcing needs.
Plan your short- and long-term resourcing
Identify under- and overstaffing well in advance with a solution that forecasts upcoming workload peaks and troughs. With both short- and long-term visibility, you can address staffing challenges with enough time to ensure efficient store and DC operations.
Watch the video to learn how RELEX
can help you accurately forecast your workload
“We have been very impressed with RELEX workload forecasts’ accuracy – it is over 90% for both 4 weeks and 26 weeks planning horizons which enables us to plan our resources optimally for both short and long term. We have seen some major changes in our customer behavior, but RELEX has managed to foresee and react to the changes exceptionally well.”Timo Kauppila, CFO Suomalainen Kirjakauppa
Workload forecasting software
Backed by our powerful, AI-driven forecasting engine, RELEX’s workload forecasting solution takes both external and internal labor drivers into account to predict potential peaks and fluctuations throughout the week, day, and year.
RELEX considers real workload drivers to accurately forecast workload for all your retail tasks—whether delivery forecasts to predict shelving work or sales and footfall numbers for customer service tasks—helping you plan shifts that match daily workload at each store.
Not only can you see how changes to replenishment or assortment plans impact your workforce needs and costs—you can use that visibility to improve alignment and collaboration across your entire organization.
Check out our library of retail insights.
Data-Driven Workforce Optimization Is Fueled with Accurate Forecasts
Workforce optimization helps ensure that every shift is filled with not only an adequate number of people to avoid over- or under-staffing but also the right people.
Drive Operational Efficiency with Proactive Capacity Management
In this webinar, our experts make the case for a proactive approach to supply planning and capacity management to optimize the goods flow and take full advantage of workforce and space availability.
Today’s Workforce Optimization Software: Matching Tasks, Talent, and Timing
Today’s store managers face the challenge of creating shift schedules that satisfy 3 things at the same time: matching shifts to forecast workload, complying with all rules and restrictions, and aligning shifts with employee requirements.
Stay competitive with the RELEX Living Retail Platform
All our solutions are part of our RELEX Living Retail Platform. Find out how our unified platform has helped hundreds of retailers break down silos and take their core planning processes to the next level.Check out the platform