Digital Learning System Coordinator

We’re RELEX, and our market-leading supply chain and retail planning platform combines revolutionary technology with the passion of our people to positively impact our customers, consumer brands and the world. We believe that technology should have a purpose, and ours helps reduce waste and CO2, champion sustainability and maximise customer satisfaction while minimising operative costs. Whatever drives you, you’ll find it here. You can be the change at RELEX.

We are now looking for a Digital Learning System Coordinator to join our RELEX team either in the UK. You’ll join a cross-functional team representing employee end-users, operations leadership, and learning & development experts who will help you succeed in your new role. Together the team will bring the RELEX learning vision to life to support the talent development of our colleagues, customers, and partners. You will help the team achieve this goal by driving impactful human-centered learning initiatives and designing learning projects/programs to support employee learning, growth, and development.

You as the Digital Learning System Coordinator will be instrumental in managing, maintaining, and optimizing the functionality of the Learning Management System, including administration, documentation, tracking, reporting, and delivery of digital courses, training programs, and learning and development initiatives within RELEX.

In collaboration with the Learning Strategy and Learning Enablement teams along with regional partners, and subject matter experts you will provide high-touch involvement to ensure leaders and participants have an exceptional learning experience.

What you’ll be doing:

• System Management: Serve as the primary administrator for our digital learning platforms, ensuring optimal functionality, accessibility, and user experience.
• Content Curation: Curate and organize educational content for our digital platforms, collaborating with subject matter experts to ensure accuracy, relevance, and alignment with learning objectives.
• User Support: Provide technical support and guidance to users, addressing inquiries, troubleshooting issues, and facilitating training sessions to maximize platform utilization.
• Data Analysis: Monitor platform usage and engagement metrics, generating reports and insights to inform decision-making and enhance the effectiveness of digital learning initiatives.
• Collaboration: Collaborate cross-functionally with internal teams, including curriculum developers, instructional designers, and IT professionals, to integrate digital learning solutions seamlessly into educational programs.
• Continuous Improvement: Stay abreast of emerging trends and best practices in digital learning technology, proactively identifying opportunities for improvement and innovation.
• Communication: Promote online training material through strategic distribution across digital platforms (Skills Academy, User Community), targeted communication to users, and leveraging analytics to optimize content visibility and engagement.
• Governance: Ensure all digital learning initiatives and requests align with established policies, standards, and regulations.
• Engagement: Champion work of the Customer Operations Learning and Development department and serve as an ambassador in all interactions inside and outside the organization

What you’ll bring to the table: 

• Relevant Experience and Education: Learning and Development experience or a related university degree; 1+ years of LMS administration or 2+ years of administrative/project management experience.
• Technical Proficiency: Proficient in managing LMS user accounts, permissions, and digital content; familiar with LMS configuration, technical support, and troubleshooting; knowledge of data management principles for learner data security and privacy.
• Learner Experience Focus and Skills: Strong focus on maintaining optimal learner experience; excellent organizational, time-management, and presentation skills; self-starter mentality and ability to work autonomously.
• Industry and Integration Knowledge: Understanding of LMS integration with other organizational systems; past experience in the software industry is a plus.
• Project Management and Analytical Skills: Effective project management abilities, including scoping, stakeholder identification, and milestone development; proficiency in using LMS analytics and reporting tools for tracking progress and generating insights.
• Past experience working in the software industry is a huge plus!

Preferred skills:

• Knowledge and experience of API integrations and calls
• Administering a Learning Management System in multiple languages across multiple extended enterprises
• Managing external suppliers and associated budgets

What we offer in return

You’ll be supported and given the space to thrive. We offer meaningful work, flexibility, and a culture that backs you to share your voice and be authentic.  

• An international career and learning opportunities
• A rapidly growing and financially robust software company with exciting opportunities for career growth, also in the future 

These are the RELEX key benefits 

• Flexible working
• Genuine work-life balance
• Annual leave
• Internet and mobile phone benefits
• Diverse, inclusive, and supportive work culture
• Meaningful work with a commitment to a more sustainable future
• High autonomy
• Room for creativity
• Strong team spirit through company parties, two team days per year, and after-work activities
• Family-oriented policies
• Flat hierarchies   
• Two paid volunteering days each year 

We are a global community of different cultures, voices, and experiences. We celebrate what makes us unique and connect through what we share, in an authentic and safe environment. Together we shape the future, and each other. 

If you feel this is the opportunity you don’t want to miss, you can apply by sending your resume through the application form as soon as possible.

Apply today and be part of the future. Be RELEX!