Manager/Senior Manager (m/f/*) of Education EMEA Central

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RELEX Solutions is a leading international software company with Finnish roots. Our cloud-based platform optimizes retail and supply chain processes across all industries – from DIY, pharmaceuticals and FMCG to manufacturing and our specialty (food) retail.
And as an employer? At RELEX, not only the optimization of trade is our top priority, but also our employees. You benefit from a high degree of autonomy, flat hierarchies, diverse development opportunities and a working environment in which we pay particular attention to the compatibility of professional and private life.

Come and join the EMEA Central Value Development team. We are vibrant, cutting-edge, innovative, commercial, and creative—where business meets impact!

We maximize customer value through consultancy and advisory services, enhance the maturity of customer processes, and increase productivity across the entire value chain.

In this new role as Manager/Senior Manager (m/f/*) of Education EMEA Central, you will drive innovation, excellence, and strategic impact in education across EMEA Central Operations and globally. Your focus will be on educational strategy, people development, and value-adding services that support RELEX’s mission to deliver measurable customer value.

Role Overview

We are looking for a strategic and hands-on leader to build and scale our educational delivery and enablement function. The role will focus on three key areas: customer training, graduate program development, and internal enablement. It can be scoped at either Manager or Senior Manager level, depending on the candidate’s experience and fit.

This is a unique opportunity to shape a new function. The selected candidate will not be expected to deliver all elements independently from day one, but will help define the roadmap and build the necessary structures for long-term success. Support and collaboration across teams will be provided to ensure sustainable impact.

Key Focus Areas

Educational Delivery Strategy & Enablement

You will lead the development of RELEX product-related training programs for customers, with a clear focus on building scalable and impactful services. While you will own the initiative end-to-end—from concept and commercialization to execution—this will be done in close collaboration with subject matter experts and supported by cross-functional teams.
The role will begin with a focused scope, prioritizing customer training as the first area of impact. You will help shape the long-term strategy and delivery model, ensuring high-quality execution and measurable outcomes.

People Development & Graduate Program Leadership

You will lead the planning, design, and launch of the Graduate Program for Customer Operations in EMEA Central, with the goal of establishing it as a recurring and scalable initiative. This includes defining the program structure, coordinating with involved functions, and ensuring a high-quality experience for participants.
As line manager for the graduates throughout the program, you’ll be responsible for coaching, performance management, and long-term development planning—ensuring successful outcomes for both the individuals and the business.
This area will be developed in phases, and you will have support from HR, team leads, and other internal partners to ensure a sustainable and high-impact program.
You will also serve as the focal point for internal upskilling, aligning educational offerings with regional needs and long-term value delivery goals. Internal enablement will be developed progressively, with support from relevant stakeholders.

What you’ll be doing:

Establish a clear roadmap for customer training and enablement within the first 3–6 months.
Launch foundational customer training modules and pilot graduate program components within the first year.
Build internal alignment and secure structural support for scaling the function.
Define success metrics and feedback loops to ensure continuous improvement.

What you will bring to the table:

Proven experience in education, teaching methodologies, and training creation & delivery, gained through roles such as consultant, educator, or learning & development professional.
4–8 years of relevant experience, including line management responsibilities and demonstrated leadership in designing and delivering educational programs.
Expertise in instructional design, training program development and delivery.
Experience working with university partnerships and managing graduate programs.
Strategic mindset with the ability to prioritize and build for scale.
Strong stakeholder management and cross-functional collaboration skills.
Excellent communication, facilitation, and influencing abilities.
Comfortable working in a dynamic environment and shaping new functions.
Strong time management; self-driven, flexible, and proactive
A team player with high energy, enthusiasm, and humble confidence
Languages such as German, Polish, Spanish, and French are considered an advantage.

What we offer:

Company pension scheme: at RELEX you have the opportunity to invest in a private pension scheme with our partner Allianz.
Private medical care: We have entered into a partnership with LUX MED, which focuses on the entire healthcare process, from diagnostics to comprehensive treatment, including hospitalization, from basic medical care to specialist assistance. In addition to our extended life insurance benefit, we are introducing an inclusive benefit that extends cover to your family members. RELEX will cover 50% of the associated costs.
Internet benefit: RELEX will cover your monthly home internet costs up to PLN 75 per month.
Work Fitness: We care about your health and believe that a balanced and active lifestyle contributes to both your personal and professional success. That’s why we provide PLN 139 (monthly) to supplement your gross salary. This benefit can be used for gym memberships, fitness classes, wellness programs or other activities that inspire a healthier life. & much more!

Interested? Please apply with complete application documents in English, salary requirements and earliest possible start date via the button below.

We value diversity and therefore welcome all applications – regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age, and sexual orientation and identity.

To learn more about RELEX, check out www.relexsolutions.de.
If you have questions about the application process, check out our FAQs. If you still have questions, we can help you at recruiting@relexsolutions.de .