Manager/Senior Manager (m/f/*) of Education EMEA Central

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RELEX Solutions is a leading international software company with Finnish roots. Our cloud-based platform optimizes retail and supply chain processes across all industries – from DIY, pharmaceuticals and FMCG to manufacturing and our specialty (food) retail.
And as an employer? At RELEX, not only the optimization of trade is our top priority, but also our employees. You benefit from a high degree of autonomy, flat hierarchies, diverse development opportunities and a working environment in which we pay particular attention to the compatibility of professional and private life.

Come and join the EMEA Central Value Development team. We are vibrant, cutting-edge, innovative, commercial, and creative—where business meets impact!

We maximize customer value through consultancy and advisory services, enhance the maturity of customer processes, and increase productivity across the entire value chain.

In this new role as (Senior) Manager Education, you will drive innovation, excellence, and strategic impact in education across EMEA Central Operations and globally. Your focus will be on educational strategy, people development, and value-adding services that support RELEX’s mission to deliver measurable customer value.

Role Overview

We are looking for a strategic and hands-on leader to build and scale our educational delivery and enablement function. The role will focus on three key areas: customer training, graduate program development, and internal enablement. It can be scoped at either Manager or Senior Manager level, depending on the candidate’s experience and fit.

This is a unique opportunity to shape a new function. The selected candidate will not be expected to deliver all elements independently from day one, but will help define the roadmap and build the necessary structures for long-term success. Support and collaboration across teams will be provided to ensure sustainable impact.

Key Focus Areas

Educational Delivery Strategy & Enablement

You will lead the development of RELEX product-related training programs for customers, with a clear focus on building scalable and impactful services. While you will own the initiative end-to-end—from concept and commercialization to execution—this will be done in close collaboration with subject matter experts and supported by cross-functional teams.
The role will begin with a focused scope, prioritizing customer training as the first area of impact. You will help shape the long-term strategy and delivery model, ensuring high-quality execution and measurable outcomes.

People Development & Graduate Program Leadership

You will lead the planning, design, and launch of the Graduate Program for Customer Operations in EMEA Central, with the goal of establishing it as a recurring and scalable initiative. This includes defining the program structure, coordinating with involved functions, and ensuring a high-quality experience for participants.
As line manager for the graduates throughout the program, you’ll be responsible for coaching, performance management, and long-term development planning—ensuring successful outcomes for both the individuals and the business.
This area will be developed in phases, and you will have support from HR, team leads, and other internal partners to ensure a sustainable and high-impact program.
You will also serve as the focal point for internal upskilling, aligning educational offerings with regional needs and long-term value delivery goals. Internal enablement will be developed progressively, with support from relevant stakeholders.

What you’ll be doing:

Establish a clear roadmap for customer training and enablement within the first 3–6 months.
Launch foundational customer training modules and pilot graduate program components within the first year.
Build internal alignment and secure structural support for scaling the function.
Define success metrics and feedback loops to ensure continuous improvement.

What you will bring to the table:

Proven experience in education, teaching methodologies, and training creation & delivery, gained through roles such as consultant, educator, or learning & development professional.
4–8 years of relevant experience, including line management responsibilities and demonstrated leadership in designing and delivering educational programs.
Expertise in instructional design, training program development and delivery.
Experience working with university partnerships and managing graduate programs.
Strategic mindset with the ability to prioritize and build for scale.
Strong stakeholder management and cross-functional collaboration skills.
Excellent communication, facilitation, and influencing abilities.
Comfortable working in a dynamic environment and shaping new functions.
Strong time management; self-driven, flexible, and proactive
A team player with high energy, enthusiasm, and humble confidence
Languages such as German, Polish, Spanish, and French are considered an advantage.

What we offer:

At RELEX you have 25 days off per year plus 8 bank holidays. In addition to that you’ll get days off for different occasions (birth of child, first day of school, moving day, etc.)
RELEX offers a workplace pension scheme with an employer contribution of 6%.
In addition to that, RELEX offers an enhanced maternity / adoption package of: 12 weeks at 100% pay, 8 weeks at 80% pay and another 8 weeks at 60% pay.
At RELEX we offer a Employee Assistance Programme (EAP) with different services included
Within our Healthcare support we have different services: Treatment with Comprehensive Cancer Cover, Full Out-patient, Therapies, Mental Health, Private GP, Employee Assistance, Programme Premier, Dentist and Optician Cashback Plus and Health Assessment
At RELEX you can expense up to £100 per year (£50 in H1 and £50 in H2) to put towards organized physical sporting activities (e.g. marathons, Tough Mudder, Spartan Race, Ironman Triathlon etc.), or the purchase of personal sporting equipment/activities (e.g. running shoes, home weights, Fitbit devices, gym usage etc.)
Discounted Gym Membership @ Fitness First
Cycle to Work Scheme (www.cyclescheme.co.uk)
You can expense the cost of an annual eye test
When it comes to your work laptop, you can choose between Dell and Mac. When it comes to your work phone, your choice is between iPhone and Android.
At RELEX we take feedback and your personal development very seriously. For this purpose we have our yearly development discussions where you’ll receive peer and management feedback and as well plan your future at RELEX together with your manager.
Flexible & remote working: There are many benefits in working remotely at times as sometimes the office is not the best place for certain tasks and working remotely
instead of wasting time in commuter traffic can ease your mind and free up time for your personal life.
Work from abroad: At RELEX we recognize that sometimes you just need a little flexibility to juggle all your responsibilities so therefore we also offer flexible working practices to help out in this respect.
Charity Days: To support different causes, RELEX provides us with up to two days off to do charity work.
Office Dogs: Your furry friend is always welcome in our London office

Interested? Please apply with your full application documents, salary expectations, and earliest possible start date using the button below.

We value diversity and welcome applications from all backgrounds—regardless of gender, nationality, ethnicity, social background, religion, disability, age, sexual orientation, or identity.

To learn more about RELEX, visit relexsolutions.com. For questions about the application process, feel free to contact us at recruiting@relexsolutions.de.

Apply now

Manager/Senior Manager (m/f/*) of Education EMEA Central

Role Overview

Key Focus Areas

What you’ll be doing:

What you will bring to the table:

What we offer:

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