Presales Operations Specialist (Proposals & Questionnaires)
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We’re expanding our RFP Response Team at RELEX and looking for smart, organized, and driven people to join us. Whether your background is in sales, project management, technical writing, or something similar—you could be the one to help us shine when it matters most.
Every RFP (Request for Proposal – although we also handle other similar documents) is a big moment: these documents are how future customers assess our technology, values, and vision, and are our chance to show what makes RELEX so valuable.
In our RFP team, you’ll take full ownership of multiple strategic proposals each month — from initial intake to final submission. You’ll coordinate responses to RFPs, InfoSec questionnaires, and due diligence documents, ensuring each is accurate, aligned, and tailored to the customer’s needs. Working closely with teams across Sales, Product, Information Security, and Marketing, you’ll help craft high-impact responses utilizing our shared knowledge base and expert networks.
Beyond project execution, you’ll also play a key role in improving how we work. This includes helping develop the tools, templates, and processes that make our proposals scalable, consistent, and easy to collaborate on.
You’ll join a team of five, supporting global sales opportunities across our entire product suite—so your work has broad impact and visibility across the company. Success in this role requires strong communication, attention to detail, and the ability to bring structure and clarity to fast-moving, cross-functional projects. If you love fast-paced collaboration, bringing order to complexity, and helping shape how RELEX wins new business, this could be your next move.
What you’ll do:
- Own the process: Lead RFX projects from start to finish—keeping timelines tight and nothing overlooked.
- Coordinate experts: Partner with Product, InfoSec, Legal, and other teams to build accurate, persuasive responses.
- Ensure quality: Go beyond answering questions—craft responses that clearly demonstrate value.
- Align with sales: Understand the customer’s priorities and tailor responses that hit the mark.
- Know our product: Build a strong understanding of RELEX’s platform and keep up with new developments.
- Improve constantly: Help us make our RFX process even sharper, faster, and more effective.
- Build networks: Maintain great relationships with internal experts so the right knowledge is always within reach.
You might be a great fit if you:
- Have experience or familiarity with SaaS and B2B sales
- Understand the basics of cloud and information security (no need to be an expert!)
- Can write clearly, concisely, and with a touch of sales flair
- Communicate confidently in English, both written and spoken
- Enjoy working across regions and functions in a collaborative, global team
- Are organized, adaptable, and ready to bring structure to fast-moving projects
- Like taking ownership and thrive in high-energy environments
Our Helsinki office
RELEXians can be found around the world, but here we’re based in Helsinki. We’re passionate about using our technology to improve sustainability and change the world. Our office provides a great space for you to socialise, exercise and even take time out in our relaxing areas. We make sure our unique approach to flexibility and work-life balance comes across loud and clear; we’re conveniently located, there’s plenty of public transport and you can even bring your pet to the office!
Across RELEX, our people are supported and rewarded.
In Finland, we go even further. As well as:
• A competitive salary
• Flexible and hybrid working
• Extensive physical and wellbeing support
• Up to 8 weeks of annual leave per year
• A true hybrid-working policy (home and office)
We also offer a range of benefits to support you, your family, and your life situation. We value your work-life balance and provide flexible hours with RELEX specific parental leave agreements. As we’re a diverse team of smart, motivated and fun people, we also have an office gym, offer a mobile phone package and bike leasing.
To find out about RELEX Values, Culture, and what we have to offer, check out our careers page at https://www.relexsolutions.com/careers/
Ready to apply? Complete the application form and submit your resume before 27th August 2025. We’ll fill as soon as we’ve found the right people, so recommend that you act quickly. Please note that our team is based in Helsinki, and accepts applications from across Finland, but cannot currently accept candidates not already resident in Finland.
Curious but unsure? If you have questions, Ilze Enkuzena, Lead RFX Response Specialist, is happy to answer them.
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