Product Adoption Analyst – part-time

RELEX Solutions create cutting-edge supply chain and retail planning software. Within our platforms, we have the power and potential to increase adaptability, efficiency and sustainability in the consumer goods and retail value chain. Our impact is tangible; from sustainability and eliminating waste to delighting customers and delivering great tailored tech solutions, we’re curious and passionate challenge-seekers creating the future of retail today. 

 
Our Product team 
RELEX Product team is pivotal in ensuring our continued growth. We build industry-leading products that fulfil the needs of the world’s largest and most advanced retailers and manufacturers. Our products use advanced cutting-edge technology like AI and ML while being user-friendly and efficient to use for the thousands of users we have. We have the happiest customers in our industry, and our customers couldn’t run their daily operations without RELEX. What’s more, through optimizing our customers’ supply chains, we save 11m kg of food waste every year. We are proud of our culture: we have a strong, talented, and ambitious team who enjoy their work and have lots of fun together. 

We are now looking for 2 part-time Analysts to become a part of the RELEX family in Helsinki. You’ll join the Product Adoption team (part of the Forecasting and Replenishment (F&R) product department) of 7 people, who will help you succeed in your new role. The team is committed to ensuring that our solutions are well adopted by our customers. You will support the team in achieving this goal by designing and delivering supporting materials for our implementation consultants and customer base, managing different projects to improve how we measure and drive adoption, and assisting in providing all these. 

This position is ideal for students: during the school year it’s a part-time contract (approx. 15 hours per week), which expands to a full-time commitment during the summertime.  

 
What you’ll be doing: 
As an Analyst in Product Adoption, you will work with subject matter experts and other stakeholders to enable our user community to use RELEX to its fullest. An ongoing and significant part of this role involves building training material as the basis of eLearning for our products. Additionally, it includes responsibility for other projects and analytics work: in the past couple of years our analysts have each led work that delivers some of the department’s most important and game-changing initiatives. This is a great position to learn more about how the RELEX F&R application works, the retail supply chain in general, and activities that drive product adoption in enterprise technology. 

In this role, you will: 

• Create professional training materials for conversion into engaging eLearning courses.
• Manage the enablement and adoption initiatives through their lifecycle, from the initial idea, through all the review stages to their development and release.
• Continuously develop your own expertise with regards to RELEX F&R solutions.
• Grow professionally within the supply chain, retail and technology. 

As examples, in the last couple of years our analysts have worked on… 

• Analyzing customer survey data for our department, delivering a Power BI report to visualize the results, and presenting the insights internally.
• Implementation of new enablement and adoption measurement capabilities to our software, including in-app guides and UI analytics.  
• A data pipeline project involving different stakeholders across many departments, while also learning and constructing a solution using databases and query languages.
• Creation and coordination of critical documentation updates and promotional material for our user base and software implementation community.  

We’re looking for: 

• A willingness to learn to use the RELEX system and the different topics related to forecasting and replenishment
• A willingness to learn technical skills as needed to support our development initiatives (for example, SQL, Power BI, monitoring services, UI analytics tooling, etc.)
• Prioritization and project management skills
• Excellent attention to detail
• Resourcefulness in solving problems and overcoming challenges
• Excellent communication skills, both spoken and written English
• Expertise in PowerPoint
• Confident in building working relationships with colleagues and different stakeholders
• Someone who can drive team spirit, positivity and energy
• A 2nd-year student or higher in relevant studies, e.g. supply chain, logistics, or industrial engineering. Note that this is a part-time position for the majority of the year, so we are also expecting at least 12-18 months remaining in your study calendar.
• Willingness to work onsite in Helsinki 

What we consider as an advantage: 

• Experience in supply chain-related work
• Experience in the software development industry, esp. retail, manufacturing or B2B SaaS
• Experience in training, coaching, or mentoring
• Experience in producing supporting materials for different stakeholders 

Our Helsinki office 
RELEXians can be found around the world, but here we’re based in Helsinki. We’re passionate about using our technology to improve sustainability and change the world. Our office provides a great space for you to socialize, exercise and even take time out in our relaxing areas. We make sure our unique approach to flexibility and work-life balance comes across loud and clear; we’re conveniently located, there’s plenty of public transport and you can even bring your pet to the office! 

Across RELEX, our people are supported and rewarded. In Finland, we go even further, including: 

• A competitive salary (following student union recommendations)
• Extensive physical and wellbeing support
• Up to 8 weeks of annual leave per year
• A true hybrid-working policy (home and office) 

Are you the one we’re looking for? Apply today and become a part of RELEX! 
You can apply by sending your cover letter and resume through the application form as soon as possible, but no later than 31st October, 2025. Please note that we will fill these positions as soon as we’ve found the right person, so we recommend that you act quickly.