Solution Consultant(s), Based in Melbourne, Hybrid role
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Solution Consultant(s), Based in Melbourne, Hybrid role
Who we are
We’re bold thinkers and kind teammates, growing fast but staying grounded. Our Nordic roots and global outlook shape a culture of friendliness, creativity, and collaboration, all powered by openness and shared wins. We care deeply about doing the right thing – and doing it together. We aim to improve the flow of goods, time, and energy – and we know we can’t shape the future by clinging to the past. So, we keep evolving together.
What we do
RELEX Solutions delivers a unified supply chain planning platform for retailers and manufacturers, enabled by proven AI technology. We help companies optimize demand forecasting, replenishment, merchandising, pricing and promotions, supply chain operations, and production planning across the end-to-end value chain.
With a global team of over 2,000 professionals, we work side-by-side with our customers to solve real problems with lasting impact. Companies like [top three customers in the region we are looking to attract talent in] trust RELEX to increase product availability, boost sales, deliver actionable insights, improve sustainability, and drive profitable growth. Join us and make an impact on the world and your career!
In response to our fast growth and market expansion, we are looking for Solution Consultant(s) to join ANZ Operations Team, who will help you to succeed in your new role. Together with the team, you will help the customers to achieve their business objectives by getting the best from the RELEX solutions.
This is an ideal role for an entrepreneurial-minded individual who wants to be part of building a success story and to play a key role in our future growth. You are self-motivated and willing to take on new challenges, joining an ambitious team of smart people; all committed to RELEX’s success. RELEX, in turn, does its very best to take good care of its people.
What we need you to do and be
The RELEX software platform utilizes a front-end configuration process to build a unique solution for every customer. Solution Consultants are expected to master that configuration to solve all customer challenges and equip them with the most optimized system possible. This is a heavily customer facing role.
Project work:
- Workshop business and technical requirements from client serving as a key link between technical and business teams.
- Collaborate with customers to define and meet their business goals.
- Detailed data analysis to uncover strengths and deficiencies in customer process to guide optimal solution builds.
- Build advanced configurations across forecasting, replenishment, space, pricing, and promotion solutions to deliver maximum value to our customers.
- Testing and validation of solution key performance metrics like forecast accuracy, inventory projections, replenishment orders, and others.
- Train the customer to become proficient and self-sustaining in their customized software solution.
Internal work:
- Assist with scoping or demoing in sales cases when necessary.
- Work with the Product team to identify potential product development opportunities to improve our market offering.
- Challenge and develop implementation and solution best practice for different industries (i.e. Grocery, DIY, Home Goods,etc.)
- Work with the team to expand industry and product knowledge as both a trainer and participant.
- Interact with our global teams to assist international projects and share practices between regions.
What you’ll bring to the table
Our five values are our playbook. We speak up when things don’t make sense. We stop doing what doesn’t add value. We stay curious, back each other up, and make space for both innovation and laughter.
- Studies and background in Engineering, Statistics, Mathematics, Computer Science or Supply Chain.
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Experience working with the RELEX platform or similar retail planning and forecasting solutions is highly desirable.
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Hands-on involvement in end-to-end project delivery — from initial requirements gathering to solution design, configuration, and successful deployment.
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Analytical mindset with a consultative approach, capable of identifying patterns, uncovering root causes, and recommending actionable solutions.
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Strong cross-functional communication skills, enabling seamless collaboration between technical and business teams across global projects.
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Comfortable leading discussions with customer stakeholders and translating technical insights into business value.
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Skilled at building trusted relationships and delivering solutions that truly make a difference for our customers.
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Self-starter with a proactive approach to solving problems and learning new technologies.
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Strong communication skills in English.
What we consider a strong plus:
- Previous work experience with other Planning or Forecasting tools
- Business Consulting experience highly desirable
- Experience with a Tier 1 retail project
- Knowledge and ability learn/understand one or more programming and query language (e.g. SQL, Excel Macros, etc.)
- Capability to confidently interact with customer teams
- Self-starter approach to taking on new challenges and expanding your horizons
- Comfortable with using AI in your everyday work and developing the use of AI tools as a larger organizational strategy
- As a bonus, we consider the experience of working with an international team, plus great communication and organizational skills
What we offer in return
You’ll be supported and given the space to thrive. We offer meaningful work, flexibility, and a culture that backs you to share your voice and be authentic.
- An international career and learning opportunities
- A rapidly growing and financially robust software company with exciting opportunities for career growth, also in the future
These are the RELEX key benefits
- Flexible working
- Annual leave
- Internet and mobile phone benefits
- Diverse, inclusive, and supportive work culture
- Meaningful work with a commitment to a more sustainable future
- High autonomy
- Room for creativity
- Strong team spirit through company parties, two team days per year, and after-work activities
- Family-oriented policies
- Flat hierarchies
- Two paid volunteering days each year
If you feel this is the opportunity you don’t want to miss, you can apply by sending your cover letter and resume through the application form as soon as possible.
Please note that to be considered for this position, you must be based in Australia and hold a valid work permit for Australia. We’re excited to connect with applicants who meet these criteria and share our passion to do hard things, trust each other, and build what’s next for the product, the planet, and the people.
Apply today and be part of the future. Be RELEX!
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