All open positions
Apply now
Customer Operations Atlanta, GA United States

Technical Consultant

Apply now

We are now looking for a full-time Technical Consultant to join our RELEX family in Atlanta. As a Technical Consultant for the service-phase customers you will:

  • Act as a system integration expert in RELEX solutions
  • Investigate complex technical issues for our customers and provide solutions
  • Attend or lead technical discussions with service customers
  • Provide technical expertise for SaaS related services, such as system upgrades
  • Coordinate and delegate technical tasks for multiple service customers
  • Introduce and develop the best practices for continued success
  • Act as a technical expert in upsell related implementation projects
  • May participate in sales process as a technical specialist, or improve and develop internal tools as a technical expert
  • Travel: Anywhere between 0 – 20%

 

What you will be doing:

  • Act as a system integration expert in RELEX solutions
  • Investigate complex technical issues for our customers and provide solutions
  • Attend or lead technical discussions with service customers
  • Provide technical expertise for SaaS related services, such as system upgrades
  • Coordinate and delegate technical tasks for multiple service customers
  • Introduce and develop the best practices for continued success
  • Act as a technical expert in upsell related implementation projects
  • May participate in sales process as a technical specialist, or improve and develop internal tools as a technical expert

 

Desired background:

  • Bachelors/Masters degree in the field of Software Engineering, Information Systems Engineering, Computer Engineering or Computing Science
  • 2-4 years of experience 
  • Strong analytical or problem solving skills
  • Programming experience (Java, Javascript, Ruby)
  • Basic knowledge of databases
  • Basics of Linux and Unix
  • Excellent communication and multi-tasking skills

 

We value the following aspects in our candidates:

  • Proven track record of successful client work
  • Knowledge of application monitoring and distributed systems
  • Experience in either supply chain management and/or business analytics
  • Fluent communication skills in English, other language skills are considered a bonus

We offer:

  • A front row seat in a rapidly growing and international software company
  • A fun, ambitious, and committed team of smart people to work with
  • A respectful and professional, yet easy-going atmosphere where individual thinking is encouraged
  • Responsibilities in challenging projects from day one
  • International career and learning opportunities
  • Position where you can help retailers fight against food waste

Here at RELEX we work in small teams where everyone’s input is valued. People can move among teams based on required skill set and personal interest. You are exposed to freedom and responsibilities based on your comfort level. We are passionate about what we do, but do not take ourselves too seriously. New challenges excite us where we can put our skills to test, and we make sure we have fun during the process. Life is supposed to be fun. Now – if you accept the challenge – we give you the opportunity to experience all this and more.

RELEX is a fast-growing software company developing its own products that help retail companies plan and operate more efficiently. By accurately forecasting consumption of goods, we reduce inventory costs, increase availability and cut waste. To achieve this, we use our in-house built terabyte scale in-memory database, which stores tens of billions of rows of data.

RELEX is a trusted partner by leading brands including e.g. Party City, PetSmart, Vitamin Shoppe, AutoZone, American Freight, Circle K and many more. We are a team of more than 700 employees with offices in the US (Atlanta), UK, Germany, Sweden, Norway, Denmark, France, Italy, Spain, and our headquarters in Helsinki, Finland.