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Technical Consultant (Melbourne)

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A Brief Overview Of RELEX Solutions

RELEX Solutions is a leading provider of cutting-edge retail optimization software. We offer our customers radically improved demand forecasting and supply chain optimization, which then can be leveraged into exponential benefits — optimizing store space, allocation, workforce, pricing and promotion strategies, all within our unified platform. 

Role Overview

The RELEX team in Australia is growing and we’re now looking for a full-time Technical Consultant. You’ll join our global continuous services team which provides technical expertise, succeeding in your role by ensuring service levels are met for a portfolio of customers. The role requires planning and executing development work, contributing to a high level of customer satisfaction.

What You’ll Be Doing

  • Plan and execute development work in customer environments
  • Manage technical workstreams
  • Attend or lead specification workshops
  • Build integrations between RELEX and customer backend systems
  • Investigate complex technical issues for our customers
  • Handle escalations from the 1st line support team (24/7)
  • Improve service phase work within and across the teams

What You’ll Bring To The Table

  • Bachelor’s/Master's degree or some experience working in the field of Software Engineering, Information Systems Engineering, Computer Engineering or Computing Science
  • Strong analytical or problem-solving skills
  • Strong teamwork capabilities
  • Programming experience (Java, Ruby)
  • Basic knowledge of databases
  • Basics of Linux and Unix
  • Knowledge of Git
  • Excellent communications skills

What We Consider As An Advantage

  • Experience and understanding of retail, supply chain management and enterprise software
  • Knowledge of other coding languages
  • Ambition to grow as an individual and professional

What We Offer You In Return

  • Challenging projects in an international working environment
  • A fun, ambitious, and committed team of smart people to work with
  • A front row seat in a rapidly growing and international software company
  • A respectful and professional, yet easy-going atmosphere where individual thinking is encouraged
  • Flexible work hours and a possibility to work remotely
  • Possibility to grow in the company (multiple career paths) and to have support from an experienced team
  • A position where you can help retailers fight against food waste with the latest technology