All open positions
Customer Operations Singapore, Singapore

Supply Chain Consultant

Apply now

Job Description – Supply Chain Consultant, RELEX

Job purpose: To implement RELEX’s suite of systems and guide customers in their day to day use of RELEX solutions

Employment type: Permanent, full-time

Travel: 2 or 3 days a week

Role overview:

The RELEX team in Southeast Asia is growing and is looking for a Supply Chain Consultant located in Singapore whose main responsibilities will be managing software implementation projects through all the phases of a project lifecycle in the field of retail supply chain management. As a Supply Chain Consultant, you will perform business analysis at a strategic, operational, and organizational level and be responsible for the design, development and implementation of the RELEX solutions. From time to time, you will also support the sales team’s initiatives through solution positioning, benefit analysis, completion of RFIs and preparation of ROI cases.

This is an ideal role for an entrepreneurial-minded individual who wants to be part of building a success story and to play a key role in our future growth. You are self-motivated and willing to take on new challenges You will join an ambitious team of smart people; all committed to RELEX’s success. RELEX, in turn, does its very best to take good care of its people.

As local Covid-19 pandemic regulations allow, travel will be required to visit customers on a regular basis or occasionally to meet with the RELEX teams in our other offices.

 

Key responsibilities and accountabilities:

  1. Managing and participating in consultancy, data analysis and software implementation projects. Tasks include:
    • Attending or leading process development workshops
    • Analysing data and KPI’s
    • Presenting findings and results to customers (both to operative and to management level)
    • Responsible in the Solution Design Document for the backbone structure of it and for creating process maps and outlining the UI workflow designs
    • Configuring RELEX tools according to customer specifications
    • Educating and training customers to use RELEX tools
    • Providing user support for customers
    • Responsible for KPI tracking, ensuring the business case is met and the adoption of the system is appropriate
  2. Participating and supporting sales process as a product / supply chain specialist
  3. Attending suitable industry or RELEX events if needed
  4. Attending training and developing relevant knowledge and skills
  5. Helping in other general sales and admin tasks if required

 

Key requirements:

  • Minimum 5 years’ experience of supply chain management in an operational role OR
    • Minimum 5 years’ experience in supply chain management in a consultancy role
  • Experience with a grocery / CPG / FMCG retailer or supplier
  • Strong analytical and problem-solving skills
  • Ability to understand Supply Chain Management systems from both business and IT perspectives
  • Capability to interact confidently with customer stakeholders
  • English language fluency needed 

 

What we consider a strong plus:

  • Qualified to degree level (BSc/MSc) in science, technology, engineering, or mathematics subject OR around 10 years of working in the retail industry
  • Entrepreneurial attitude with interest towards growing the business
  • Any other Asian languages at a high level of competency