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Customers

At RELEX, we take a customer-first approach focused on delivering measurable business results. Our AI and agentic AI capabilities power intelligent planning and autonomous decision-making, helping organizations operate more efficiently and respond faster to change. Today, over 200 customers rely on RELEX AI to drive better forecasting, replenishment, pricing, and supply chain outcomes.

This commitment to innovation and impact is reflected in our global Net Promoter Score of 62 — a SaaS industry-leading result, where anything above 50 is considered excellent. As the most widely used metric for customer satisfaction, NPS underscores the trust our customers place in RELEX.

“It is a very flexible tool that can be extensively tailored to suit your own operations. The way it works is very transparent and not a ‘black box’ like many other similar systems. The customer team is great; they take an interest in our business and understand our needs.”

RELEX Customer, Consumer Goods Industry, Oct 2024

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Manufacturing & CPG

Factors Group of Companies

Factors Group of Companies is a premier, family-owned manufacturer and distributor of high-quality natural health products. For over half a century, the company has specialized in the research, development, and production of vitamins, minerals, herbal remedies, and specialty supplements. Headquartered in Coquitlam, British Columbia, Factors Group operates state-of-the-art manufacturing facilities and distributes to natural health stores, pharmacies, and grocery markets worldwide. Dedicated to social and environmental responsibility, Factors Group is committed to advancing the wellness industry through rigorous quality control and sustainable practices.

Retail

Wawa

Wawa is known for their large selection of fresh food offerings, including built-to-order hoagies, a large variety of coffee and hand-crafted beverages.

Retail

Naturalia

Naturalia is a leading French organic and natural food retail chain and part of the Monoprix group.

Manufacturing & CPG

Orkla Home & Personal Care

Orkla Home & Personal Care is the Nordic region’s leading – and Norway’s largest – supplier of products for home and personal care.

Retail

Chronodrive

Chronodrive is a French pioneer of drive-through grocery retail and a subsidiary of Auchan Retail France.

Retail

MOM’s Organic Market

MOM’s Organic Market is a family-owned chain of organic grocery stores founded in 1987, and has grown into one of…

Manufacturing & CPG

Fatland Gruppen AS

Fatland Gruppen AS is Norway’s largest privately owned meat company and one of the country’s leading meat processors. Founded in…

Manufacturing & CPG

Peka Kroef

Peka Kroef is a 100% family-owned company that has specialised in processing fresh, chilled potato products since 1970. With a…

Manufacturing & CPG

Pure Fishing

Pure Fishing is a global leader in recreational and performance fishing tackle and equipment.

Wholesale

Beijer Ref AB

Beijer Ref AB is a technology-oriented trading Group which, through added-value products, offers its customers competitive solutions within refrigeration and climate control.

Retail

STARK UK

STARK Building Materials UK is one of the UK’s largest retailers and distributors of building and construction materials.