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Customers

At RELEX, we take a customer-first approach focused on delivering measurable business results. Our AI and agentic AI capabilities power intelligent planning and autonomous decision-making, helping organizations operate more efficiently and respond faster to change. Today, over 200 customers rely on RELEX AI to drive better forecasting, replenishment, pricing, and supply chain outcomes.

This commitment to innovation and impact is reflected in our global Net Promoter Score of 62 — a SaaS industry-leading result, where anything above 50 is considered excellent. As the most widely used metric for customer satisfaction, NPS underscores the trust our customers place in RELEX.

“It is a very flexible tool that can be extensively tailored to suit your own operations. The way it works is very transparent and not a ‘black box’ like many other similar systems. The customer team is great; they take an interest in our business and understand our needs.”

RELEX Customer, Consumer Goods Industry, Oct 2024

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Industries

Sectors

Regions
Retail

Gordon Food Service Store

Gordon Food Service is the largest family-operated, privately held foodservice distributor in North America.

Logo for Japafa Food Indonesia
Manufacturing & CPG

Japfa

PT JAPFA Food Indonesia is part of the JAPFA Group and provides a wide range of animal protein products, from primary protein sources such as poultry, beef, fish, and dairy, to value-added products including processed meats, yogurt, sauces, and seasonings.

Retail

Cinépolis Mexico

Cinépolis operates movie theaters and is known for offering an enhanced, luxury movie-going experience beyond just showing films. The company…

Manufacturing & CPG

Prima Flour

Prima Flour, established in 1961, is a pioneering flour mill in Singapore and a cornerstone of the Prima Group. Over…

Wholesale

Emma Sleep

Emma – The Sleep Company, the world’s largest D2C sleep brand, available in over 35 countries with more than 25 stores across Europe.

Retail

METRO

METRO is a leading international food wholesaler and operates in more than 30 countries.

Retail

Daiso Industries Co., Ltd.

Daiso Industries operates the brands “DAISO,” “Standard Products,” and “THREEPPY,” offering approximately 47,000 products ranging from daily necessities to hobby and lifestyle items.

Manufacturing & CPG

Bonduelle Group

Bonduelle Group is the French family-owned agri-food group present in nearly 100 countries.

Retail

CDS Superstores

CDS Superstores (The Range, wilko, Homebase and Bathstore) is the home, leisure and garden retailer.

Retail

CONDIS Supermercats

CONDIS Supermercats is a regional supermarket chain primarily operating in Catalonia.

Manufacturing & CPG

James Hall & Co. Ltd

James Hall & Co. Ltd is the family-owned business and primary retailer, wholesaler, and distributor for SPAR across the North of England.

Wholesale

Associated Wholesale Grocers

Associated Wholesale Grocers, Inc. is the nation’s largest cooperative food wholesaler to independently owned supermarkets.