PetSmart Inc., the leading specialty pet retailer in North America, has chosen RELEX Solutions to automate and optimize its demand planning and replenishment processes. The RELEX solution will be used to plan demand for PetSmart’s more than 1650 stores, distribution centers and e-commerce site.


Through this partnership, RELEX will introduce end-to-end, integrated planning capabilities that will help PetSmart improve the accuracy of its demand forecasts, replenishment and allocation. The solution will help automate and enhance planning efficiency across operational areas, as demonstrated through RELEX’s X-Ray Data Analysis and business benefits case.

“We are excited to partner with RELEX Solutions to help us better streamline our demand planning and replenishment processes,” said Jim Persinger, Senior Vice President of Merchandise Planning and Allocation at PetSmart. “We’re confident the RELEX solution is the right tool to help us reach our goals around forecast accuracy, availability and better serve the needs of our pet parents.”

“We have strong experience in the pet supplies industry,” said RELEX VP Richard Daw. “RELEX is well-positioned to assist PetSmart with some of the more complex challenges in the pet retail industry including accounting for ‘short life cycle purchases’ in planning and allocation. We’re looking forward to sharing the best practices we’ve developed and building a strong relationship with PetSmart as we help them further strengthen their position in the marketplace.”