Engage with RELEX

Connect, collaborate, and
grow together with RELEX

From day one, every RELEX customer becomes our long-term partner. We don’t just deliver solutions, we embed ourselves in your success through diverse forms of collaboration.

At RELEX, the customer voice is at the core of everything we do. We invite you to join us and our global customer community to exchange experiences, influence our roadmap, and stay ahead of what’s coming next.

Ways to collaborate with RELEX

Our post-sales journey is designed to maximize the value you get from RELEX.

Continuous Services

Dedicated teams support your long-term goals, ensuring ongoing value and satisfaction well beyond go-live.

Skills Academy

We offer over 150 online courses to learn and improve skills. Onboarding new users is fast and effective with the help of RELEX best practices.

RELEX Community

Connect with RELEX product experts and other customers, discuss product-specific topics, and stay informed about latest developments.

Customer Collaboration Network

Join our programs to benchmark with peers, exchange best practices, and shape the direction of our solutions.

Product Discovery and Piloting

Customer feedback drives our product development. Join discovery sessions and piloting programs to ensure RELEX evolves to meet your real-world needs.

Events and Seminars

Hear from industry experts and explore the latest trends at our RELEX Live events, local seminars, and global webinars.

Customers shape our future

The Customer Collaboration Network is one of the ways RELEX customers come together to network, share insights, learn from peers, and shape the future of RELEX products.

Through over 50 annual sessions, the network brings together hundreds of active members across the globe in diverse roles in customer companies, from Leadership to Super Users.

“Joining the Customer Collaboration Network is a no-brainer. The time you invest is paid back many times over in what you learn. You come out feeling energized and excited about your business, the future of RELEX, and how they’ll help you grow.”

Kaytee Grey, VP Fulfillment Operations, SupplyHouse.com

“I wanted to join the RELEX Customer Collaboration Network to be part of the future of RELEX. RELEX is driven by customer feedback, both in what they develop now and their future strategy.”

Kim Ramsey, VP Inventory Management, Family Dollar

“The best way to get new ideas on how you can further develop your own operations. If you hear that someone has developed something new together with RELEX that helps solve issues you’re currently facing, it’s really interesting to think about how you could bring that into your own practices.”

Pamela Nelimarkka, Chief Operating Officer, Musti Group

“We’re all trying to solve the same common challenges. Everyone’s story and journey are different, so hearing those perspectives has a powerful impact on how we collaborate.”

Sanjeev Satturu, CIO, Casey’s

“It’s quite unusual to get to interact directly with product owners and the C-suite, and to be part of shaping how the product will look in the future. That’s what makes RELEX truly unique.”

Mariusz Kwiatkowski, Head of Demand & Fulfilment Transformation, Pets at Home

Explore collaboration programs

The programs have been designed to ensure customer voices directly shape our
strategy and solutions.

Special Interest Groups (SIG)

Dedicated groups where Super Users and mid-level managers connect directly with fellow RELEX customers and product experts, tackling shared challenges and shaping the RELEX product roadmap. Our customers’ voices don’t just get heard; they drive what comes next.

Super User Days (SUD)

Events where RELEX Super Users come together to sharpen their skills and grow their local networks. The attendees dive deeper into the RELEX solution, exchange experiences with peers, and gain practical insights they can put into practice right away.ing the RELEX product roadmap. Our customers’ voices don’t just get heard; they drive what comes next.

Focus Groups

Small groups focusing on feature development. Over two to three months, participants shape what gets built through discovery and prototyping sessions, benchmark with peers facing the same challenges, and get first in line to pilot what comes next.

Customer Advisory Boards (CAB)

The Customer Advisory Boards are invite-only groups bringing together senior leaders to connect directly with RELEX Leadership. Through open dialogue and shared priorities, members influence RELEX product direction while gaining a broader perspective on the challenges shaping their industry.

Executive Advisory Board (EAB)

The Executive Advisory Board is a small and exclusive invite-only group bringing together C-suite leaders. Members shape RELEX’s thinking at the highest level while building relationships with peers who are navigating the same strategic challenges.

Ready to transform your supply chain & retail planning?

We’re happy to discuss your business needs and share how our market-leading, unified platform can help you drive profitable growth across your sales and distribution channels. Discover why top industry analysts position RELEX as Leaders in the market.

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