Petco Mexico to Transform Supply Chain Planning with RELEX

Leading specialty pet retailer to leverage AI for improved forecasting, replenishment, and inventory efficiency, ensuring better product availability and seamless operations

Petco Mexico, a leading specialty pet retailer, has chosen RELEX Solutions to revamp their forecasting, replenishment, and supply chain operations. As Petco Mexico expands across Latin America, RELEX’s advanced AI-driven platform will enable them to optimize inventory, improve seasonal planning, and ensure seamless product availability across 145 stores and two distribution centers.

With RELEX, Petco Mexico aims to ensure consistent product availability across their expanding network while tackling the distinct challenges of pet retail. These include managing long import lead times that require advanced planning, navigating intense promotional activity across both online and in-store channels, and ensuring e-commerce orders are fulfilled from the nearest store with availability.

Petco Mexico chose RELEX for its proven expertise in retail forecasting and for its ability to manage complex assortments, automate planning, and support rapid growth. RELEX will also help Petco Mexico increase supply chain agility and improve data-driven decision-making.

“RELEX’s forecasting and replenishment capabilities will help us keep our shelves stocked with the right products at the right time,” said Armando Lopez, Commercial Director, Petco Mexico. “This investment allows us to streamline supply chain planning, reduce inefficiencies, and most importantly, ensure that pet owners can always find what they need for their best friends, when they need it.”

Before selecting RELEX, Petco Mexico relied on a legacy solution for supply chain management but sought but sought more advanced capabilities to support their continued growth and evolving operational needs. The company selected RELEX based on their proven success in retail forecasting and replenishment, as well as their ability to handle complex SKU assortments across multiple locations and tiers.

“Petco Mexico’s focus on optimizing supply chain operations aligns perfectly with RELEX’s strengths in unified planning and automation,” said Carlos Victoria, Senior Vice President for the Americas at RELEX Solutions, RELEX Solutions. “Our solution will provide the flexibility and accuracy needed to drive efficiency, reduce waste, and improve service levels across their stores and distribution network.”

The implementation will be supported by RELEX partner Sintec.

“We’re excited to support Petco Mexico in implementing RELEX Solutions to improve supply chain efficiency and set them up for long-term success,” said Michael Serrano, Commercial Director, Sintec.