Privacy Policy for the RELEX Mobile Application

1 Publisher of the Application

Retail Logistics Excellence – RELEX Oy
Postintaival 7
Tel. +358 (0) 20 743 5730

2 Contact Details Relating to the Application

Tel. +358 (0) 20 743 5730

3 Name of the Application

RELEX Mobile

4 Purpose for Processing of Personal Data

RELEX Mobile application (later RELEX Mobile) released by Retail Logistics Excellence – RELEX Oy (later RELEX Solutions) can be used in accordance with RELEX server application (later RELEX system) to view key metrics such as sales and forecasts, manage order proposals, out-of-stock products and product terminations. Additionally, RELEX Mobile gives access to product data from the RELEX system by allowing product barcodes (e.g. EAN/UPC) to be scanned using a mobile device’s built-in camera.

5 Recorded Data

The following user data may be recorded:

  • Username
  • Loaded views within RELEX Mobile
  • Changes to data shown in RELEX Mobile
  • Other information given by the user

RELEX Mobile collects credentials (username and password) into the RELEX system and caches those within the application in a secure manner. These credentials are used to authenticate RELEX Mobile users and to access data in the RELEX system.

A mobile device’s built-in camera is used to scan barcodes on the products at hand. The images taken are processed within the RELEX Mobile application. If a barcode is found from the image, it is decoded and a query is made to the RELEX system to fetch related product information. Images taken are deleted automatically after this and not stored anywhere.

6 Regular Sources of Data

The data is recorded when using the RELEX Mobile application.

7 Disclosure and Transfer of Personal Data

Collected data is not disclosed to third parties.

8 Security of the User Data

Only RELEX employees who need the user data to carry out their work assignments can access the system containing user data. Each person with access rights to the system have an individual username and password. An access control system is in use in the premises of the publisher of the application. The user data is collected into RELEX’s logs and databases which are secured with firewalls, passwords and other appropriate technical measures. Logs, databases and their back-up copies are stored in locked premises and data can only be accessed by named persons.

9 Right of Access and Correction of Data

All data cached in the application is deleted, when the application is removed. Credentials are also deleted, when users log out from the application.

RELEX Mobile user data is stored for a year to maintain full audit trail of changes to system data. User data is deleted after this period. User data is also deleted, if the related RELEX subscription is terminated and RELEX’s server application with its data is deleted.

10 Changes to this Policy

We may revise this Privacy Policy. The most current version of the policy will govern our use of your information and will always be available at By continuing to access or use the Services after those changes become effective, you agree to be bound by the revised Privacy Policy.

Effective: March 1, 2017