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Customers

At RELEX, we take a customer-first approach focused on delivering measurable business results. Our AI and agentic AI capabilities power intelligent planning and autonomous decision-making, helping organizations operate more efficiently and respond faster to change. Today, over 200 customers rely on RELEX AI to drive better forecasting, replenishment, pricing, and supply chain outcomes.

This commitment to innovation and impact is reflected in our global Net Promoter Score of 62 — a SaaS industry-leading result, where anything above 50 is considered excellent. As the most widely used metric for customer satisfaction, NPS underscores the trust our customers place in RELEX.

“This is the best SC software available for the food manufacturing industry, hands down. They are constantly growing their knowledge of the industry and creating inventive and effective ways of tailoring each experience to the customer’s unique business. Their follow-up, guidance and support are best in class.”

Production Planner – Consumer Goods

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Gartner® and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

“The fact that they have real protein-industry understanding that generic planning vendors did not have. They stayed close through the harder parts of the programme, including data challenges on our own side, and worked alongside our teams rather than around them.”

VP, Supply Chain – Consumer Goods

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Gartner® and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

“Very efficient and easy to deploy, the team was able to adapt to the new system.”

Chief Executive Officer – Manufacturing

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Gartner® and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

“We also value the flexibility and configurability of the solution, and they were able to tailor the presales solution demonstration to our business rather than a generic product demo.”

Manager, Supply Chain – Manufacturing

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Gartner® and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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Industries

Sectors

Regions
Retail

Grupo DPSP

With the mission of providing quality service, healthcare and well-being for everyone, DPSP was founded in 2011 and brings together the Drogarias Pacheco chain, with 132 years of history, and Drogaria São Paulo, with 82 years of history and tradition

Retail

Eroski

Eroski is a leading Spanish supermarket cooperative operating over 1,000 stores.

Retail

Runnings

Runnings is a privately held farm, home and outdoor retailer founded in 1947 and headquartered in Marshall, Minnesota

Wholesale

St1

St1 is a Nordic energy company operating in Finland, Sweden, Norway and the United Kingdom.

Manufacturing & CPG

Biovela Group

Biovela Group is the largest meat processing groups in Lithuania.

Wholesale

Covetrus

Covetrus is a global animal health technology & services company dedicated to empowering veterinary practice partners.

Retail

Telia

Telia Sverige AB is the Swedish operating subsidiary of Telia Company AB, the leading Nordic-Baltic telecom operator.

Retail

Stussy Inc.

Stussy Inc. is a global streetwear brand.

Retail

CAINZ CORPORATION

CAINZ CORPORATION is one of Japan’s leading home improvement retailers.

Manufacturing & CPG

Valeo Foods Group

Valeo Foods Group is a leading international food business.

Retail

Best Buy Canada

A wholly owned subsidiary of Best Buy Co., Inc. (NYSE:BBY), Best Buy Canada Ltd. is one of Canada’s largest and most innovative omnichannel retailers.

Manufacturing & CPG

Techtronic Industries (TTI)

Techtronic Industries Company Limited (“TTI”) is a world leader in cordless technology.