Business Consultant – Space & Floor
Our Customer Operations team partner with customers and support their diverse needs. Throughout the sales experience, they develop and deliver projects, optimise how our solution is used and ultimately keep our customers happy and help them achieve their goals. Their relationship -building skills and retail/supply chain knowledge are second to none. A dynamic team, they embrace change and love being part of our exciting tech atmosphere. In return for their skills, we feed their purpose, offer flexibility for their schedules and promise career progression (if that’s what they want). They enjoy genuine work-life balance and we encourage growth within and across teams.
Join us as a Business Consultant, and this is some of what you’ll be doing:
- Work with customers in a consultancy relationship during the implementation project to understand and optimize their business processes. Build trust and act as a trusted advisor to customers.
- Identify business process improvement opportunities to increase sales, reduce costs and maximize operational efficiencies using RELEX software. Understand the impact across various retail functions, including supply chain planning, demand forecasting, space and assortment and business analytics. Discuss pros and cons of potential solutions to aid customers in decision making.
- Serve as a Subject Matter Expert for micro space management, macro floor planning, and assortment planning. Guide customer to adopt RELEX software based on industry trends and RELEX project and product best practices.
- Perform business insights and problem-solving activities at the strategic, operational, and organizational level. Perform root-cause analysis on issues to prevent issues.
- Gather business requirements from clients to build software configurations, support deployment, and train customers and end-user processes/functionality.
- Configure Macro Floor Planning Tool, including fixtures, fixture hierarchy, departments, aisles and merchandising, based on customer business requirements and specifications.
- Configure Micro Space Planning Tool, including highlights, datasheets, labels, workflows, and validations based on customer business requirements and specifications
- Collaborate with customers to support achieving their business goals. Use established processes to capture and track identified Key Performance Indicators.
We’re looking for:
- 2 to 4 years of work experience in space management, category management, macro floor planning, micro space planning, merchandising, or software implementation
- Experience in a minimum of three of the following areas:
- Retail space planning
- Space optimization (macro or micro)
- Category development/management
- Business analytics
- Floor Planning (AutoCAD experience preferred)
- Planogram execution
- Assortment planning
- Retail/Store Operations
- Previous Space Management, Planogramming, or Floor Planning experience is required
- Academic record in Merchandising, Retail Management, Business Management, Supply Chain Management, Information Management, or other relevant subject expertise
- Strong written and verbal communication skills
We consider as an advantage:
- Excellent analytical and problem-solving skills
- Experience in working in grocery, CPG, FMCG retailer or supplier
- Experience in space and assortment planning, planogram execution, space optimization, store operations, category development, inventory management, replenishment, and or floor planning
- Capability to interact confidently with both customer leadership and end-users.
- Ability to understand retail planning systems from Business and IT perspective
- Ability to gather requirements, carry out process design, and effectively communicate decisions/recommendations and the key performance indicators driving them
- Entrepreneurial attitude with interest in growing the business
- Outstanding work ethic and a sense of urgency to resolve issues quickly and efficiently
- Excellent communication skills in English, other language skills are considered a bonus
Our US Office:
RELEXians can be found around the world, and while we have team members working in 30 states, here, our main office is in Atlanta, Georgia. With a new, inviting and cool office space in Colony Square, when you’re not travelling to customers or working from home, you can explore all there is to do in the area or bring along your pet for a change of scenery. Your future colleagues champion our world-class product and value our approach to flexibility and work-life balance. Our transparent culture is second to none, so don’t be surprised at our impressive development and progression opportunities!
Across RELEX, our people are supported and rewarded. In the US, we go even further. As well as:
- Competitive compensation
- The choice to work wherever and however you are most productive
- 15 days of paid time off, 12 paid sick days, and 13 company holidays
We also offer up to 2 paid volunteer and charity days a year, a generous $500 work-from-home stipend and maternity and paternity leave that covers 12 weeks at full pay (after that, you can take time off unpaid or use your vacation days – it’s up to you). And of course we offer all standard health benefits with various plans to choose from. But that’s not all.
We’re always ready to welcome new RELEXians to our team because your enthusiasm and expertise allow us to keep innovating and creating the future of planning for retail and consumer brands. If you’re ready to be part of our growth, apply now.
About RELEX:
RELEX Solutions create cutting-edge supply chain and retail planning software. Within our platforms, we have the power and potential to increase adaptability, efficiency and sustainability in the consumer goods and retail value chain. Our impact is tangible; from sustainability and eliminating waste to delighting customers and delivering great tailored tech solutions, we’re curious and passionate challenge-seekers creating the future of retail today.
RELEX is trusted by leading brands including AutoZone, Sprouts, PetSmart, and Party City, and has offices across North America, Europe, and the Asia Pacific region.
Being part of RELEX means being heard, feeling valued and knowing that you can be yourself because you belong. We believe in actions, not words, regarding diverse hiring and employment practices. We take DE&I seriously. We champion and benefit from global diversity. We’re creating and evolving our culture to welcome everyone and value every idea.
RELEX Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
