Arvid Nordquist Selects RELEX to Improve Demand Planning

Third-generation family-owned Nordic distributor and coffee producer to optimize planning across its distribution centers and extensive product range

Arvid Nordquist, a leading Nordic premium coffee producer and distributor, has selected RELEX Solutions, provider of unified supply chain and retail planning solutions, to transform demand planning processes across all their product categories. The implementation will include AI-powered demand planning and sensing, alongside promotion forecasting to deliver more accurate forecasts and streamlined planning workflows across Arvid Nordquist’s diverse portfolio.

Arvid Nordquist is a third-generation, family-owned group headquartered in Stockholm with market channels across Sweden, Norway, Denmark, and Finland. Their portfolio spans coffee, wine & beer, food & confectionery, and selected non-food household brands, with in-house labels and more than 40 international partners. Arvid Nordquist markets over 1,600 products to grocery, HoReCa, and office channels, underpinned by a commitment to quality and sustainability, with all coffee being 100% certified and climate compensated.

Arvid Nordquist recognized an opportunity to improve its supply chain planning approach, moving away from a largely manual and time-consuming demand planning process. They chose RELEX for its ability to accommodate diverse planning characteristics across different product categories through advanced configurability, while seamlessly integrating with existing SAP systems.

“We saw this transition as an opportunity to adopt technology that would keep us ahead of the curve,” said Erik Juhlin, CIO, Arvid Nordquist. “Our team ultimately experienced a superior solution with the configurability needed for our specific requirements and best practices. We also appreciated the collaborative approach and RELEX’s strong market reputation, which was endorsed thoroughly.”

By leveraging AI-powered demand planning and sensing capabilities, Arvid Nordquist aims to unify their planning processes, enabling their teams to collaborate effectively with shared insights and consensus. Automated, machine-learning based forecasting will reduce manual workload, allowing teams to focus on strategic analysis and exception management. The platform’s configurability will also support the refinement of best practices across key demand planning processes, ensuring consistency and scalability in all product categories.

“Arvid Nordquist’s diverse portfolio, from their renowned coffee production to exclusive distribution partnerships, presents unique planning challenges that the RELEX platform is designed to handle,” said Stefano Scandelli, General Manager, Manufacturing Business Unit, SVP, EMEA and APAC, RELEX Solutions. “The configurability and adaptability of our platform allows us to accommodate distinct planning characteristics across their different product categories. We are pleased to support their continued growth and help them harmonize best practices across their demand planning processes.”