AutoZone is the leading retailer and distributor of automotive replacement parts and accessories in the United States. Since 2019, RELEX has provided forecasting and replenishment solutions to AutoZone’s distribution centers to help enhance their inventory position and forecast accuracy by automating processes and introducing more innovative, time-saving supply chain efficiencies.
Denise McCullough, AutoZone’s Vice President of Replenishment, sat down at RELEX Live 2022 to share their experience with a successful implementation and how automation has helped them access critical data with speed and ease, giving them a competitive edge during disruption.
My name is Denise McCullough, and I am Vice President of Replenishment at AutoZone.
You know, the RELEX team has been extremely helpful. If we talk about the implementation process, I see that implementation process with RELEX as best in class. I think the success of that was RELEX having a dedicated team. They were highly engaged in AutoZone, our language, and our culture. And they quickly understood our processes, and they spoke our language.
So, we were in the middle of implementation when the pandemic hit. So, our team had just started actively [using] forecasting and replenishment in March 2020. So, we immediately started seeing the benefit of RELEX with all the tools that it provided that we did not have before.
So, with the forecast data, the program is so data-rich, you can get to a lot of data very quickly. We felt it really gave us an edge in securing product from our suppliers throughout the supply chain challenges.