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Case study: YNAP
Why the World’s Leading Online Luxury Retailer Chose RELEX’s Retail Planning System


YOOX NET-A-PORTER GROUP (YNAP) serves over 180 countries, offering same day delivery in an increasing number of global capitals, and processing an order every four seconds from one of the Group’s global distribution centres (DC).

With incredibly complex global operations, it is crucial for YNAP to benefit from a stellar demand planning and forecasting tool (DP&FT), one of the preconditions of YNAP’s omni-stock programme, and the key enabler of replenishment flows through the use of advanced prescriptive algorithms.

Selecting RELEX

To continue to provide the best experience to its customers worldwide and scale its operations efficiently, YNAP selected RELEX Solutions as a strategic partner for its retail and supply chain planning solutions. RELEX supports YNAP in scaling its replenishment and forecasting abilities to a new level.

It is RELEX’s scalability, algorithms and technology, as well as its track record of fast and successful implementations that have set it apart. RELEX brings strong technical capabilities and competencies, a scalable and innovative solution, strong intelligent algorithms and machine learning features, specially designed tools as well as integration support.


By using such a tool, YNAP plans to reduce out-of-stock merchandise and increase full price sell-through thanks to optimal allocation across YNAP’s DCs, sales are increased due to higher availability at the end of the season, margins are optimized thanks to a better cost base, and finally inventory risks are reduced as the stock allocation at the end of the season is optimal.

RELEX’s processing efficiencies will translate into day-to-day advantages for the YNAP teams, providing access to real time analytics, this whole new set of information will enable teams to make faster decisions leading to new ways of working.

The selection of DP&FT is part of YNAP’s ambitious five-year plan to outperform the global market. With the planned opening of an additional facility in Italy to serve as the In-Season Global Hub, and eight regional DCs around the world, forming the backbone of its €1.9Bn online luxury fashion operation, YNAP is on its way.


YOOX NET-A-PORTER GROUP is the world’s leading online luxury fashion retailer. The Group is a Global company with Anglo-Italian roots, the result of a game-changing merger, which in October 2015, brought together YOOX GROUP and THE NET-A-PORTER GROUP; the two companies had revolutionized the luxury fashion industry since their birth in 2000.

YOOX NET-A-PORTER GROUP is a unique business with an unrivalled  offering  including  multi-brand  in-season  online stores NET-A-PORTER and MR PORTER, and multi-brand off-season online stores YOOX and THE OUTNET, as well as numerous ONLINE FLAGSHIP STORES, all “Powered by YNAP”. Through a joint venture established in 2012, YOOX NET -A-PORTER GROUP has partnered with Kering to manage the ONLINE FLAGSHIP STORES of several of the French group’s luxury brands.

In 2016, YOOX NET-A-PORTER GROUP joined forces with Symphony Investments, an entity controlled by Mohamed Alabbar, to establish a ground-breaking joint venture to create the Middle East’s undisputed leader for online luxury retail.

Uniquely positioned in the high growth online luxury sector, YOOX NET-A-PORTER GROUP has an unrivalled client base of more than 2.9 million high-spending customers, 29 million monthly unique visitors worldwide and combined 2016 net revenues of €1.9 billion. The Group has offices and operations in the United States, Europe, Japan, China and Hong Kong and delivers to more than 180 countries around the world. YOOX NET-A-PORTER GROUP is listed on the Milan Stock Exchange as YNAP. 

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