Biyoute Trading Improves Forecast Accuracy and Availability with RELEX Solutions 

Retailer achieves over 89% forecast accuracy and more than 98% on-shelf availability following supply chain transformation 

Biyoute Trading Co., Ltd. (Biyoute), a leading supermarket chain in Northeast China, has improved forecast accuracy and product availability after implementing supply chain planning capabilities from RELEX Solutions. The system went live at the end of December 2025, ahead of the Chinese New Year peak, and was immediately put into use across approximately 115 stores, seven distribution centers, and 20,000 SKUs. 

Biyoute has focused on driving efficiency and cost leadership as it scales its operations. As consumer demand becomes more variable and promotional cycles more complex, the company needed to move away from manual planning toward a more consistent and data-driven approach. Its existing processes made it difficult to balance availability, inventory levels, and labor demands during peak periods such as the Spring Festival. 

To address these challenges, Biyoute selected RELEX and Beijing Times Distribution Consulting (TDCC) to implement an integrated supply chain planning system. The solution includes machine learning-based demand forecasting, fresh product management, and intraday multi-delivery scheduling. With a unified view of demand and supply, Biyoute can better coordinate resources, improve replenishment decisions, and respond more effectively to fluctuations in demand. 

Since go-live, Biyoute has achieved weekly forecast accuracy of 89% at the regional level, with grocery forecasts exceeding 92%. These improvements have helped reduce both stockouts and excess inventory while lowering warehousing and capital costs. On-shelf availability across categories has also stabilized at more than 98%. 

The system has also changed how teams operate. Warehouse staff reduced daily working hours by approximately four during the pre-holiday peak due to more precise replenishment calculations. In stores, employees have shifted from manual ordering to system-supported decisions, allowing them to focus more on customer service and data quality. Increased use of automated order recommendations has also reduced errors and improved consistency. 

“The go-live of the RELEX system has further advanced the digitalization of Biyoute’s supply chain, enabling more scientific proactive planning and precise operations through data empowerment,” said Meng Fanzhong, Chairman of Biyoute. “Since going live, we have achieved multiple optimizations in operational efficiency, cost control, and service quality. This has laid a solid foundation for the company’s sustainable high-quality development and strengthened our confidence in the future.” 

“RELEX brings global customer success experience and outstanding AI forecasting technology, while TDCC has cultivated deep insights into China’s retail market for many years,” said Li Tao, Chairman of TDCC. “This strong alliance enabled Biyoute to leap from manual experience to data-driven operations, allowing the system to go live ahead of schedule and withstand the real-world test of the Spring Festival peak.”  

“At RELEX, we uphold a strong sense of responsibility to our customers and treat their success as our own,” said Elaine Jiang, General Manager at RELEX Solutions China. “The results achieved with Biyoute Mart show how collaborative, intelligent supply chains can improve performance at scale, and we look forward to supporting their next phase of growth.”