Cora France, a French hypermarket group, shares an assessment of their initial results following their partnership with RELEX Solutions, provider of a unified supply chain and retail planning solution.
Initial primary indicators are green, with notably convincing results obtained on the improvement of the availability rate and store stock levels, as well as in the automation of warehouse order proposals.
Since September 2020, RELEX has been providing their forecasting and replenishment solution (in an “integrated supply-chain” logic), including modules for forecasting promotions, optimizing fresh products, smoothing delivery flows, and sharing forecasts for Cora’s 61 stores and 12 distribution centers (warehouses and transit platforms).
At this stage of collaboration with RELEX, Cora has already achieved the following results :
- 2.0% increase in-store availability
- 5% reduction in in-store inventory,
- 1.5% increase in DC availability,
- 96% automation level in DC ordering
Prior to the implementation of RELEX, Cora France’s planning processes (forecasting and replenishment) were managed by an internal solution, which by definition was designed to fully meet the company’s needs, but no longer offered the flexibility and scalability that the company required.
In the warehouse: supplier orders were handled manually.
In the store: the replenishment process was already automated but could be improved due to the complexity of promotional processes and the variability of sales on certain types of products.
Cora France, therefore, turned to RELEX, because of their expertise in the retail sector and their powerful forecasting and replenishment solution, with the aim of achieving significant improvements throughout the value chain.
The full deployment of the solution was achieved extremely quickly, within two months for warehouses and four months for stores, from the beginning of the pilots to the end of the deployments.
This spectacularly fast deployment was made possible thanks to the following :
- The strong involvement of Cora’s teams in the project
- The clear choices for the stores, minimizing the changes for them
- The close collaboration with the RELEX project team
- The capabilities and agility of the RELEX solution.
“There are always some issues that become visible when you do things in a new way, but it’s important to understand that these issues were already there before the new system – they just became visible with better tools.”
“Relex acted as an eye-opener : in addition to helping us improve key performance indicators very quickly, it also helped us highlight some processes that could also be enhanced, to be in a dynamic of continuous improvement.”
“We are very proud and happy to support one of the main distributors in France in the modernization of their supply chain. The relationship of trust that we have established with Cora, our daily commitment to them both during the project and today with the support of our ongoing service teams, and the power of our solution are determining factors in this fruitful collaboration,” says David Ritel, Country Manager France at Relex.
“This seems to be just the first step. However, given the extensive functional coverage of the Living Retail offering, Relex and Cora are considering the next step that could bring even more value. This will materialize in the implementation of the supplier portal (collaborative management) aimed at sharing even more information between suppliers and Cora.” he says.
“Today, the retailer’s supply chain can no longer be restricted to the limits of its company but must integrate the entire value chain represented by our suppliers. Thus, together we will be able to better take into account the constraints and objectives of each one so that together we get the best benefit from our service and production tools” concludes Orjas.