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Daki selects RELEX to optimize demand forecasting and replenishment 

Dec 12, 2023 2 min

Instant and scheduled local delivery platform replaces manual processes with RELEX driving enhanced accuracy and efficiency in Brazil.

Daki, an on-demand groceries and essentials app that offers deliveries in minutes or scheduled, has selected RELEX Solutions, provider of unified supply chain and retail planning solutions, to drive accuracy and efficiency in their demand forecasting and replenishment processes. The RELEX solution will support Daki’s operations throughout Brazil.

Before selecting RELEX, Daki’s planning relied on manual processes. To support their efforts across multiple markets, they realized they needed a unified, scalable system that could provide accurate forecasts and optimize efficiency and utilization of all resources, thereby supporting their value proposition of providing an extraordinary shopping experience, offering all the essentials products according to customers demand. 

Incorporating RELEX into their core operations enables Daki to boost planning efficiency, reduce inventory, and increase product availability. Additionally, RELEX drives accurate workload forecasting for employees in replenishment centers as well as delivery associates, driving more efficient picking and reduction in delivery time. A key RELEX partner, Wysupp, is responsible for the implementation of the forecasting and replenishment solution. 

“RELEX is very strategic for the company moving forward as it directly enhances two of the most crucial success factors to thrive in our business: Assortment boost for customers and Working capital optimization,” says Rafael Pinto, Head of Supply Chain at Daki. “Advanced solutions like RELEX give us a competitive advantage by improving our planning process, optimizing our inventory and promotions, and offering our customers maximum availability and the fastest deliveries.” 

“The quick commerce market is very competitive, and we are very excited to help Daki meet their growth and consolidation plans in Brazil by optimizing key processes that have a direct impact on profitability,” says Carlos Victoria, Sales Senior Vice President at RELEX