RELEX Solutions has been recognized by RIS News’s Software LeaderBoard, ranking as one of the top technology companies servicing the retail industry for the fourth year in a row. RELEX, a provider of unified retail optimization solutions, continues to distinguish itself as an industry leader by placing in the Top 10 in over 30 categories on the 2022 LeaderBoard, with 24 rankings in the Top 5.
With recognition from Tier One and Mid-Size customers, RELEX once again emerges as a leader in multiple categories, from technology innovation and software reliability to recommendation and quality of service. RELEX was ranked first in ease of installation and integration by Tier One Retailers and second in customer satisfaction and ease of administration and maintenance. RELEX also moved up on the LeaderBoard’s overall Top 20 ranking of all retail technology vendors for 2022, rising four spots to the #8 position.
LeaderBoard rankings are derived from over 700 software vendor evaluations submitted by more than 150 retailers. The rankings, which are processed by an independent research firm, highlight the substantial impact that software vendors are making on their customers.
“RELEX once again demonstrates a strong presence in a wide range of categories, including Leaders in Customer Service, Technology Innovation, and Quality of Support, showcasing them as a key player in the retail industry,” said Tim Denman, Editor in Chief at RIS News. “Their continued Top-Ten LeaderBoard rankings and year-over-year upward movement on the Top-20 list highlight their ongoing commitment to being a highly innovative company that prioritizes customer satisfaction.”
“I would first like to offer our sincere thanks to our customers for voting for us. At RELEX, two of our core values are ‘The customer is a friend’ and ‘We provide measurable value.’ We built our company on these values from day one, and our continued recognition on the RIS LeaderBoard shows that this has been an overwhelmingly successful approach,” said Mikko Kärkkäinen, Group CEO of RELEX Solutions. “Our entire team, from the top down, is aligned with these values and strives every single day to bring our customers the best products and experience possible. We are proud to have established ourselves in the retail industry as a technology leader, a retail leader, and a leader in ongoing partnerships with highly supportive customers.”
RELEX was recognized as a Top 10 vendor in the following categories:
- The Top 20 (Ranked #8)
- Large Vendors (Ranked #5)
- Customer Satisfaction for Large Vendors (Ranked #2)
- Broad Suite Vendor Leaders (Ranked #8)
- Customer Satisfaction for Broad Suite Vendors (Ranked #4)
- Grocery Vendor Leaders (Ranked #2)
- Customer Satisfaction for Grocery Vendors (Ranked #5)
- Top Vendors for Mid-Size Retailers (Ranked #7)
- Customer Satisfaction by Mid-Size Retailers (Ranked #8)
- Top Vendors for Tier One Retailers (Ranked #4)
- Customer Satisfaction by Tier One Retailers (Ranked #6)
- Leaders in Technology Innovation (Ranked #5)
- Leaders in Software Reliability (Ranked #5)
- Leaders in Ease of Installation & Integration (Ranked #2)
- Leaders in Ease of Administration (Ranked #5)
- Leaders in Quality of Support (Ranked #5)
- Leaders in Recommendation (Ranked #4)
- Leaders in Overall Performance by Tier One Retailers (Ranked #5)
- Leaders in Overall Performance by Mid-Size Retailers (Ranked #7)
- Leaders in Total Cost of Operations by Tier One Retailers (Ranked #6)
- Leaders in Technology Innovation by Tier One Retailers (Ranked #4)
- Leaders in Technology Innovation by Mid-Size Retailers (Ranked #5)
- Leaders in Software Reliability by Tier One Retailers (Ranked #3)
- Leaders in Ease of Installation & Integration by Tier One Retailers (Ranked #1)
- Leaders in Ease of Installation & Integration by Mid-Size Retailers (Ranked #3)
- Leaders in Ease of Administration & Maintenance by Tier One Retailers (Ranked #2)
- Leaders in Quality of Support by Tier One Retailers (Ranked #3)
- Leaders in Quality of Support by Mid-Size Retailers (Ranked #4)
- Leaders in Quality of Service by Tier One Retailers (Ranked #5)
- Leaders in Quality of Service by Mid-Size Retailers (Ranked #6)
- Leaders in Recommendation by Tier One Retailers (Ranked #4)
- Leaders in Recommendation by Mid-Size Retailers (Ranked #4)