Terms and Privacy – Rebot and AI Agents

Rebot is RELEX’s primary generative AI system and AI assistant. In addition, RELEX is developing AI Agents that you can configure to analyze data and to take actions within RELEX products and services.

1. Terms and conditions

Rebot and AI Agents are ancillary services provided by RELEX and intended solely for assisting you with RELEX products and services. While we strive to provide accurate information, please note the following:

• Limitations of Accuracy: Rebot and AI Agents make mistakes and may occasionally produce inaccurate or incorrect responses or recommend false actions. The responses or recommendations provided by Rebot and AI Agents are not substitute for professional advice. Verify the information provided or actions recommended by Rebot and AI Agents and consult reliable sources and qualified professionals for specific guidance.
• Limitations of Usage: Rebot and AI Agents may be used only for the purpose of assisting you with RELEX products and services. Please do not use them for other purposes. In particular, do not use them for any illegal, harmful or abusive purposes or purposes that would risk breaching Microsoft Enterprise AI Code of Conduct (https://aka.ms/AI-CoC).
• Confidentiality: Responses generated by Rebot and AI Agents include confidential information. You agree to keep the responses confidential.
• Limitation of Liability: Rebot and AI Agents make mistakes. RELEX assumes no liability whatsoever for errors or damages arising from your use of Rebot and AI Agents.
• Service levels: Service levels that have been agreed between RELEX and our customer do not apply to ancillary services like Rebot and AI Agents.

2. Privacy

Utilization of AI Agents does not change the processing of your personal data from that otherwise communicated in privacy notices to RELEX services or RELEX Community.

Your actions undertaken within the RELEX products and services (such as instructing an AI Agent to create a campaign) are logged in a like manner as your other actions undertaken directly.

Rebot utilizes large language models developed by OpenAI, provided by Azure OpenAI Service hosted by Microsoft. OpenAI does not process your data. 

Your conversations with Rebot and data processed by AI Agents are private and secure. Specifically, they are:

• Not saved by RELEX 
• Not seen by RELEX or any other company 
• Not used for training AI models 

Your Feedback to RELEX

If you click the thumbs-up or thumbs-down to send anonymous feedback to RELEX, the system saves your conversation with Rebot, the documents and tools used to provide the answers, and your optional feedback comments.

RELEX treats your feedback as Confidential information and only authorized individuals are allowed to access it on a strictly need-to-know basis. However, please avoid sending feedback about conversations containing sensitive personal data or on other topics you wish to keep completely secret from RELEX.

By using the Rebot chatbot, you agree to these terms and conditions.