
Retailers don’t have to choose between profitability and customer satisfaction
To remain competitive, retailers must make all channels not just viable but profitable while offering high-quality services and features to support customer needs.

To remain competitive, retailers must make all channels not just viable but profitable while offering high-quality services and features to support customer needs.

By investing in modern supply chain planning and optimization technology, grocery retailers can improve their profitability and their sustainability at the same time.

In this customer voice blog, Andreas Persson, Head of Replenishment at ICA Sweden, discusses the excellent results the company has achieved by sharing order forecasts with suppliers.

Effective fresh management and data-driven food donation programs can help retailers prepare for new regulations and reduce food waste.

By relying on AI and machine learning to create highly accurate forecasts, grocery retailers can successfully reduce food waste and spoilage.

CPG companies need to leverage retailer data in demand planning and collaborate effectively with their retail partners to attain high forecast accuracy and meet demand.

Multinational businesses must figure out a way to break down silos and give specialized teams the ability to make fast decisions that can benefit everyone.

Many companies have tried to compete with Amazon, but only one company has successfully challenged Amazon at its own game. Meet Shopify.

Smart investments today will set quick commerce retailers up to weather the storm of competition and ensure they come out on top well into the future.

The smart use of dark stores helps make online channels profitable and respond to the increased consumer demand for speed and convenience in online shopping.

The biggest difference in automating replenishment of fresh products in comparison to center-store products is the increased importance of planning accuracy.

By investing in updated technology, retailers can ensure accurate inventory management across all channels and avoid unexpected out-of-stocks.

As we look back at 2020, the rapid evolution of omnichannel is at the top of everyone’s mind. Here we discuss how retailers can optimize their supply chain for online and offline success.

2020 required retailers to prioritize demand over profitability. To successfully move forward, retailers need to find a way back to efficiency and turn “coping” into “winning."

The BWS category poses several challenges for retailers, including promotional planning, capacity management, and omnichannel replenishment, leading to poor results if not planned for carefully.

At RELEX, we strive to establish strong and personal relationships with each of our customers as we help them achieve success into the future.

In this Customer voice blog, Antti Kurhela, Supply Chain Manager at Wihuri, talks about how this foodservice operator was able to rapidly adjust to changing conditions while still reducing food waste in 2020.

What were the most significant differences between those retailers who managed to “just survive” 2020 and those who adapted quickly enough to regain solid footing and even capitalize on new opportunities?

Grocery retailers who are implementing an omnichannel strategy should use a transparent supply chain management solution that provides trustworthy, automated forecasts.

Incorporating AI into demand forecasting and inventory optimization can improve product availability, reduce waste, smooth the flow of goods and improve operational efficiency in distribution and in stores.

Traditional and multichannel retailers can prepare for the next shift in customer behavior by taking advantage of the post-holiday period to begin reestablishing the in-person shopping patterns lost in 2020.

Rapid change has put retail adaptability to the test, from the shift to omnichannel to a technological arms race to external shocks like extreme weather events and the COVID-19 pandemic.

Amazon is making inroads into the grocery space, and its significant investments and assets give the impression of being unbeatable. However, grocers have many advantages that they can leverage to successfully compete.

We’ve pulled together some of our favorite resources on the topics that presenters will engage with throughout the RELEX Live sessions on September 23.