RELEX Named a Leader in Nucleus Research Supply Chain Planning Technology Value Matrix | Read the report

Workload forecasting software

Leverage AI for accurate workload forecasting

When workforce management and supply chain planning teams work in silos, staff management can become inefficient and expensive. With RELEX, you can leverage AI-powered forecasting to gain visibility into common workload drivers, allowing you to more accurately plan for your future staffing needs.

Workload forecasting for stores and distribution centers brings improvements in forecast accuracy

9%

improvement in forecast accuracy 

90%+

forecast accuracy in various planning horizons 

Gain visibility into workload for optimized resource planning 

RELEX enables accurate staffing by analyzing workload drivers like customer footfall, sales transactions, and delivery volumes to forecast the time spent in different retail-specific tasks down to 15-minute intervals. This ensures alignment of staffing levels with actual demand, reducing both overstaffing and understaffing issues. Optimized resource planning minimizes unnecessary labor costs, including overtime and temporary worker expenses during peak periods.  
 
Early visibility into future workload helps identify capacity bottlenecks, allowing proactive adjustments like smoothing deliveries or reallocating resources to maintain operational stability.

Key features

AI-powered workload forecasting for smarter staffing decisions  

Accurately predict future workload drivers  

Ensure optimal resource allocation, reducing labor costs, improving operational efficiency, and enhancing both employee and customer satisfaction. 

  • Optimize staffing with accurate workload forecasts 

    Improve workforce efficiency and reduce labor costs by aligning staffing levels with accurate workload forecasts, ensuring optimal store operations without overstaffing or understaffing. 

  • Forecast DC workload for efficiency

    Enhance operational efficiency in distribution centers by forecasting workload peaks and troughs, enabling better resource allocation and smoother supply chain management. 

  • Data-driven decision making

    Gain strategic value through data-driven decision-making and operational scalability, to adapt to changing demands while maintaining cost efficiency. 

  • Staffing for improved customer service

    Improve operational efficiency and employee satisfaction by having the right number of staff at the right time, to better focus on customer service and store performance. 

    “We have been very impressed with RELEX workload forecasts’ accuracy – it is over 90% for both 4 weeks and 26 weeks planning horizons which enables us to plan our resources optimally for both short and long term. We have seen some major changes in our customer behavior, but RELEX has managed to foresee and react to the changes exceptionally well.”

    Timo Kauppila
    CFO, Suomalainen Kirjakauppa

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