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South Africa’s leading online retailer takealot.com chose RELEX supply chain solution to help manage rapid growth

Takealot.com has become the first African company to partner with RELEX Solutions, provider of the world’s most powerful supply chain solutions.

The company selected the advanced RELEX software solution as part of a move towards a more structured forecasting and purchasing operation managing the company’s exponential growth.

RELEX is being used to support takealot.com’s demand forecasting, replenishment and inventory management, stock assortment optimisation, and promotion analytics and reporting. It has provided a dynamic framework for the work of category managers and has clearly reduced the time they spend on routine ordering, allowing them to focus on value-add tasks instead.

Commenting on the results so far, Didi Francis, Head of Retail at takealot.com said “we were impressed at how quickly we started seeing results from RELEX, from reduced time spent on ordering, to exception management of our stock-outs. And the RELEX team were a pleasure to work with. They were adaptable to the unique challenges of e-commerce and supported us by building a solution that could handle both our extensive product range and high rate of growth.”

“We were impressed at how quickly we started seeing results from RELEX, from reduced time spent on ordering, to exception management of our stock-outs”

Takealot.com aims to be the most customer-centric online shopping destination in Africa offering the widest possible assortment to its customers. Its DCs in Cape Town and Johannesburg handle the distribution of 9 million SKUs in its catalogue.

RELEX has recently launched in South Africa through a new partnership with Argility, the leading IT services and software solutions company in the region, to offer its software to retailers and wholesalers locally.